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DocuSign Envelope ID: FA12C758-3EF4-45F3-BODF-724674D71270 <br />56 <br />Describe any quantity or volume discounts or rebate programs <br />Sourcewell prices and percentage off discounts listed in our proposal are the <br />that you offer. <br />ceiling price at QTY 1. It is our experience, both on the Sourcewell contract <br />and across the broader scope of our business, that few purchases are <br />made for QTY 1 and that often we can share additional discounts with <br />customers through our close relationships with key OEMs. On the current <br />contract, we advocated for Sourcewell members and secured volume <br />discounts on a number of OEMs, including HP and Nutanix. By purchasing <br />in volume or as part of a larger project, approximately 20% of Members <br />enjoyed discounts between 10-20% below the contract ceiling price <br />throughout 2018. Additionally, CDWG maintains our two distribution facilities <br />with over one million square feet of inventory space available. While our <br />competition tries to paint these facilities as an unnecessary expense, they <br />miss out on one of the key benefits of our model. CDWG can regularly <br />take action on strategic buy -in programs offered by distributors and OEMs <br />as they feel pressure of product accumulating in their supply chain or need <br />to attain a certain sales threshold for a financial milestone, such as their <br />end -of- quarter or fiscal year. When these opportunities arise, CDWG has <br />adequate space available to buy in hundreds of units at a reduced cost — <br />and we choose to blend that cost with the general inventory, driving down <br />prices for Sourcewell members in the process. And let us say the ways <br />and means of discount/rebate programs offered from competing vendors on <br />this contract will certainly all sound appealing. But take note that without a <br />team dedicated to tracking and managing purchases, and applying those <br />special discounts appropriately, any resulting oversights will be as <br />inexcusable as letting a puck slip through the five- hole. As part of the <br />CDW Experience, we have a team of program management professionals, <br />including a contract manager and contract analyst dedicated to Sourcewell, <br />who ensure that Sourcewell members receive all program benefits. <br />57 <br />Propose a method of facilitating "sourced" products or related <br />Due to our routine partner reviews, we rarely run into having to onboard <br />services, which may be referred to as "open market" items or <br />new vendors or products for specific requests. When we do, our scrupulous <br />"nonstandard options". For example, you may supply such items <br />process ensures that new partners work with us in delivering the CDW <br />"at cost" or "at cost plus a percentage," or you may supply a <br />Experience. This process features collaboration with customers, sales teams, <br />quote for each such request. <br />distribution coworkers, internal analysts, Product and Partner Management <br />teams, and our legal department. Again, this is one of those components of <br />technology procurement that is extremely complex behind the curtain, but <br />for Sourcewell members the benefit of working with CDWG is simple: <br />security. When sourced products or related services are needed, CDWG <br />can easily facilitate this process for Sourcewell members. In instances <br />where an entirely new product or related service becomes available <br />through our catalog, such as when we began selling AWS on the current <br />contract, our Program Management team works with Sourcewell to add it to <br />the contract at a reasonable percentage discount for Members, taking into <br />account relative category discounts already established on the contract. <br />As for facilitating related services, CDWG has the resources to develop and <br />deliver services that require nonstandard options, or unique scopes of work, <br />pricing and specific terms. We work with our solution architects and partners <br />to create these project scopes and provide a wide range of services. We <br />then have a team of service contract specialists and service contract <br />negotiators dedicated to drafting, editing, reviewing, and negotiating service <br />contracts to meet the specific needs of our customers. In addition, CDWG <br />has legal resources to negotiate customer -specific terms and project -specific <br />terms for our customers. The contracts team handles service contracts from <br />initial drafting to full execution of a statement of work, ensuring the <br />Sourcewell members' <br />experience is streamlined and services can begin in a timely manner. <br />58 <br />Identify any element of the total cost of acquisition that is NOT <br />All costs to serve Sourcewell members are included in the pricing. Services <br />included in the pricing submitted with your response. This includes <br />are quotes as designed by the Member and may include training or <br />all additional charges associated with a purchase that are not <br />implementation costs, which are included at the time of quote and never <br />directly identified as freight or shipping charges. For example, list <br />'tacked on' after purchase. <br />costs for items like pre -delivery inspection, installation, set up, <br />mandatory training, or initial inspection. Identify any parties that <br />impose such costs and their relationship to the Proposer. <br />59 <br />If freight, delivery, or shipping is an additional cost to the <br />Free ground shipping is for the cheapest ground option. For all other <br />Sourcewell Member, describe in detail the complete freight, <br />options, we offer Members a freight difference option. An example of this is <br />shipping, and delivery program. <br />our Discounted Overnight Shipping program. Members can elect a faster <br />delivery method and receive a discount from our standard overnight price <br />equivalent to the standard ground shipping benefit they would have received <br />for the same items. For example, if standard ground freight would have cost <br />$10 and the 2-day air option costs $25, then the Member is asked to pay <br />$15 for 2-day air — the difference. In this methodology, the Member retains <br />the benefit of the 'free round' consideration. <br />Citv Council <br />1 7 — 48 12/6/2022 <br />