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DocuSign Envelope ID: FA12C758-3EF4-45F3-BODF-724674D71270
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<br />Specifically describe freight, shipping, and delivery terms or
<br />For Sourcewell members placing orders in Alaska and Hawaii, freight
<br />programs available for Alaska, Hawaii, Canada, or any offshore
<br />options are Ground, Express, and Priority, though these options can vary
<br />delivery.
<br />depending on shipping address. Once an order is entered all available
<br />options to that shipping address will be shown. Specific carrier options are
<br />UPS, USPS, CEVA, and UPS Freight. Transit Time are Ground 3-5,
<br />Express 2-3 Day, Priority 1-2 Day, though these can also vary depending
<br />on when the shipments leave on the truck.
<br />For Sourcewell members placing orders in Canada, standard terms for
<br />Shipping are: F.O.B. Destination, Freight prepaid, and added. All products
<br />are shipped from one of CDW Canada's partners' distribution centers in
<br />Toronto, Mississauga, Calgary and Vancouver. CDW Canada partners with
<br />numerous distributors including Ingram Micro and Tech Data within Canada
<br />to complement our purchasing model. That's why over 95% of all credit
<br />approved, in -stock orders are shipped the same day and are received the
<br />next business day. In most instances, Sourcewell members can expect
<br />purchases to be delivered the next day or within an average of 3 days by
<br />standard ground transportation. CDW Canada through distribution partners
<br />uses UPS, Purolator, FedEx, and many other freight carriers for larger
<br />shipments.
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<br />Describe any unique distribution and/or delivery methods or
<br />While most of our industry is down -sizing and drop -shipping, CDWG
<br />options offered in your proposal.
<br />maintains a unique blend of operating our own distribution centers with drop -
<br />ship capabilities, where sensible. We have distribution centers in Nevada
<br />and Illinois that are a combined 1,000,000 square feet. Though the Illinois
<br />center primarily serves the eastern United States and the North Las Vegas
<br />center the western U.S., our two distribution center model allows us to ship
<br />based on availability and at a historical accuracy of 99.7%. More than 460
<br />distribution coworkers work a 24x5 work schedule and we have the ability to
<br />scale up during busy seasons. Our capacity to ship is at 54,000 boxes
<br />daily, though our single day record is 37,000 boxes, leaving us plenty of
<br />capacity for this growing contract. Our customers appreciate the trickle -down
<br />value these distribution centers provide, which also allow us to offer better
<br />service on imaging, staging services for large roll -outs, and White Glove
<br />Services on the millions of Chromebooks we sell each year. We provided
<br />customers, many of them Sourcewell members, over several million
<br />Chromebooks in 2018 and performed White Glove Services on upward of
<br />30%. Where customer projects don't require configuration or custom
<br />services, our drop -ship capabilities allow us to keep costs down.
<br />As further evidence of the unique level of service we can deliver, CDWG
<br />was selected to be the sole mobile device provider for the 2020 U.S.
<br />Census, scheduled to deploy nearly 500,000 devices over the life of the
<br />contract to United States Census Bureau Headquarters, Census Offices
<br />(250+), and selected 2020 Decennial Census employee homes. This year,
<br />CDWG has successfully deployed over 65,000 devices for the project. Due
<br />to our capabilities mentioned above, we are currently delivering on orders
<br />with the same exceptional service with no disruption to our normal
<br />business.
<br />Pricing Offered
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<br />Item
<br />The Pricing Offered in this Proposal is: *
<br />Comments
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<br />c. better than the Proposer typically offers to GPOs, cooperative procurement organizations, or state purchasing departments.
<br />*Generally and in aggregate, the
<br />pricing to Sourcewell members
<br />is lower than that offered to
<br />other cooperatives or state
<br />purchasing departments.
<br />Audit and Administrative Fee
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<br />Item Question Response
<br />City Council 7 — 49 12/6/2022
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