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0 <br />ip C I Sobiti lls <br />Card Integrators Corporation <br />Conditions of ID Card Printer Service Agreement: <br />1) For your service agreement to be valid, you must maintain your printer by performing recommended cleaning <br />procedure using approved cleaning materials. <br />2) Maintenance service is contingent upon proper use and care. It does not cover printers that have been modified, <br />subjected to unusual physical or electrical stress, abuse, damage, or operated in extreme environmental conditions. <br />3) Cl Solutions (Card integrators) shall be under no obligation to furnish any service agreement service if repair or <br />replacement parts are required because of the customer's unapproved card stock or consumable ribbon. <br />4) Cl Solutions (Card Integrators) shall be under no obligation to furnish a loaner printer if the customer does not <br />maintain the printer by performing recommendedcleaning procedures. <br />Proper maintenance and cleaning of printers will preserve print quality and the expected life of the printer. Refer to the <br />product user's manual for complete care and cleaning information or call Cl Solutions (Card Integrators) for information. <br />Our service agreements are intended to provide a high level of service to our customers. All support provided outside of the <br />purchase service agreement is billed at a service rate of $175 per hour with a one -hour minimum. <br />Attached hereto is Exhibit 1 identified as Quote #00006475 in the amount of $880. The total amount to be expended <br />underthis Agreement shall not exceed $25,000. Costs related to the purchases of products from Cl Solutions for the <br />routine use and maintenance of the ID card printer, including, but not limited to the purchase or ink ribbon, cleaning <br />cards, ID cards, etc., shall be covered by the listed compensation amount provided herein. Any services provided by the <br />Consultant since December 1, 2022, shall be included for payment of services rendered. This Agreement shall remain in <br />effect from January 1, 2023 through December 31, 2023. <br />This agreement includes Insurance requirements, for any on -site visits, as detailed in Exhibit 2, attached hereto. <br />By accepting our services and entering into a sales contract, you agree to the terms of this agreement. If you do not have <br />such authority or do not agree with these terms and conditions, you must refuse the services. <br />Kahealani Ryan <br />CI Solutions - Technical Customer Service Support <br />Page 2 <br />