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3Di B. Business Process Management & Supported One of the most important Electronic Forms — The System shall features of 3Di Engage for allow staff to create workflows for Housing is case management the different agency business which includes digital forms, processes, including registration, workflows, notifications, waivers, hearings, mediation, and integrations, reporting, etc. This evictions. allows agencies to digitally transform virtual any business process C. On -site and Online Payment Supported 3Di Engage for Housing Collection —The System shall allow includes fee engine for for collecting annual fees and configuration of complex fee integration with standard City of rules, payment integration with Santa Ana fee collection methods various payment modalities and software. Staff will be able to including in -person, by mail and reconcile payments as needed. online payments. The payment system is integrated with reporting and analytics to allows the agency staff to manage all financial aspects of the programs. D. Document Management — The Supported 3Di Engage for housing includes System shall allow both internal and a document management system external users to upload documents that allows all typical document for the unit, property, and user in management functions including the System. The System shall search. Documents may be integrate with a document associated with cases, shared, management system that can track uploaded, downloaded, and document versions, document viewed by role. history, and allow metadata management, search, and collaboration. E. Search — The System shall allow Supported 3Di Engage for Housing staff to easily and quickly look up supports search by Case, Tenant, information. Users shall be able to Owner, Status of Cases, Property search for property information by information etc. address, APN, and owner name. Users shall be able to search for owner contact information.