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a. Cover Letter January 5, 2022 Ms. Julie Castro Economic Development Specialist II 20 Civic Center Plaza Santa Ana, CA 92701 Dear Ms. Castro, Building upon our history of commitment and service to the City of Santa Ana, DTSA Services is pleased to present a proposal to provide Clean & Safe services in Downtown Santa Ana. Our company has unique expertise and history in the area, making us the ideal company to provide these critical services. Since 2014, our dedicated team has devoted great efforts to uplift our community by cleaning and upkeeping the Downtown area. I am proud to share that we have successfully and efficiently maintained eighty-two blocks, ensuring they are clean, safe, appealing to visitors and a source of pride for all Santa Ana residents. DTSA Services is a DBA of Romo Enterprises Inc, a California corporation. We are proudly headquartered in Downtown Santa Ana and have provided Clean & Safe services to the Downtown area for the past nine years. Apart from our extensive experience, our team has strong ties to Santa Ana, with six of our employees being Santa Ana residents, and three of them residing within Downtown Santa Ana. In my capacity as President and General Manager of DTSA Services, I oversee the daily operations of our Clean and Safe Team and maintain an office, employee rest area, cleaning equipment, supplies and waste containers enclosure in the heart of Downtown Santa Ana. Our readiness to serve the community within minutes is ensured by being within this area of service. In the course of providing cleaning services, we have attained incomparable historical knowledge of the area and its operations and established strong relationships with a variety of stakeholders, including businesses and residents. It is my philosophy that it is important to build bonds with the community so that they can be part of the long-term maintenance and beautification of the area. Downtown Santa Ana is an evolving area, and it is important that whoever is chosen to provide these services is familiar with the challenges and unique dynamics of the area. As our name states, DTSA Services is here to serve Downtown Santa Ana. We believe that the enclosed proposal presents a comprehensive service plan that will continue to uplift the area and look forward to continuing to work with the City of Santa Ana for the betterment of the community. Sincerely, �7 Jose Romo President and General Manager (714) 612-9227 1 E-mail: romo9227@pmail.com DTS.A...s Services