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b. Services Provided Downtown Santa Ana is an urban center, county seat and the heart of Orange County. With its rich culture and history, it is the perfect setting for shopping, great dining and a multitude of unique and diverse programming and entertainment. An integral part of delivering a desirable environment to guests and local businesses is by ensuring that our Downtown area is clean and safe for all to enjoy. DTSA Services takes pride in having been a member of the business community and in having provided these critical services for the past nine years. While long-standing businesses continue to prosper, Downtown Santa Ana is constantly changing. A growing evening scene and new art galleries have boosted the area's commerce by extending business hours into the evening. The Downtown area is also experiencing a significant housing boom with approximately 3,000 people living in the area. Within a year, this number of residents will double. With our understanding of Downtown Santa Ana's current clean & safe needs, we'll provide the following services: • Litter Maintenance: Remove litter and waste from all outside surfaces including but not limited to sidewalks five times per day. • Special Event Litter Clean -Up Maintenance: Provide cleaning services during and after City approved events. • Clean and Empty Trash Cans: Replace the 90 trash can liners five times per day and wipe down trash cans. • Clean Outdoor Benches, Bollards and Light Poles: Wipe down outdoor furniture daily. • Clean Parklets: Remove litter and waste daily. Light power wash as needed. • Clean Alleys: Remove trash, waste, excrement, etc. from alleys daily. • Clean Bus Stops: Complement cleaning services of bus stops daily. • Street Closures: Provide street closure services for City approved events. • Power Wash: Power wash all 82 sidewalks and 7 alleys monthly following a specific schedule. • Security Guard Oversight: Daily supervision of security guards. • Staffing: Provide experienced and required level of staff on a daily basis. • Equipment & Facilities: Provide adequate trash containers, vehicles, and storage facilities. In addition to the services required on the Request for Proposal DTSA Services will conduct the following assessment: • Daily Downtown Area Needs Assessment: Following our current practices, DTSA Services will conduct a walkthrough inspection of the entire Downtown area and report vandalism, homeless encampments, abandoned property, etc. to the appropriate City of Santa Ana agency. If vandalism is identified, DTSA Services will contact the Santa Ana Police Department and the business owners impacted. c. Agreement Statement DTSA Services has read and reviewed the Sample Agreement of this Request for Proposals No. 22-168 for Downtown Santa Ana Clean & Safe Team. We concur with all provisions contained in Exhibit III — Sample Agreement. C