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Letter of Recommendation John D. Spiak 2434 N. Heliotrope Drive Santa Ana, CA 92706 (Downtown Santa Ana Institution Director) January 4,2023 To: Julie Castro, Santa Ana Community Redevelopment Agency Re: Jose Romo, Santa Ana Clean and Safe Team Dear Julie Castro, Santa Ana Community Redevelopment Agency and Review Committee, With great pleasure, I submit this letter in support of Jose Romo and his team's RFP proposal to continue to provide clean and safe services for Santa Ana. As an individual who works in a City of Santa Ana -owned building located on a city -owned plaza in the heart of Downtown Santa Ana, I have witnessed firsthand the positive outcomes provided by Jose Romo and his team to keep our city safe and clean. Their services have not only provided for clean and protected environments but have also helped to ensure the continued integrity of a historically registered building and its surroundings. Jose's team is always quick in response to any issues - from cleaning up problems such as human waste that can become health issues; to assisting troubled unhoused individuals in finding safer and less publicly disruptive areas to collect themselves. Their interactions result in positive outcomes. The work, their team, does is complex and challenging at times. Still, I am always impressed with the kind and cheerful demeanors they bring while providing these services —always smiling and friendly, even when performing tasks most would find a bit overbearing at times. They have always greeted my team when in public in positive ways, and every engaged encounter with a member of Jose's team has been a true pleasure. Their excellent work is often unseen, as they are doing a great job and quick in response; they are incredibly positive representations of our community to those who live and work in our city and those who visit. With this background, the work of Jose Romo and his team continues to be a true asset to our community and the City of Santa Ana. They continually impress me with all that they do and the kindness that they bring. In conclusion, Jose and his team mark exceptionally high standards of what a safe and clean service should and can be for the City of Santa Ana. For all the above reasons, I write enthusiastically and strongly encourage you and the City of Santa Ana to consider Jose Romo's RFP for Clean and Safe services for our community. I welcome any follow-up questions regarding my thoughts: 714.264.2970. Respectfully submitted, John D. Spiak Santa Ana Resident & Downtown Santa Ana Institution Director