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25 <br />Letter of Recommendation <br />January 3, 2023 <br />Julie Castro Cardenas <br />City of Santa Ana <br />20 Civic Center Plaza <br />Santa Ana, CA 92701 <br />Re. Recommendation for Jose Romo for Downtown Santa Ana's Clean and Safe Team <br />Dear Julie, <br />I hope this New Year finds you and your family well. It is my pleasure to write to you to highly <br />recommend Jose Romo for Downtown Santa Ana's Clean and Safe team. As you know, I am the property <br />manager and part owner of the First National Bank Building on a and Main. I have had the pleasure of <br />interacting with Mr. Romo over the last several years in his capacity as the head of the Clean and Safe <br />team. He is always professional, incredibly responsive and very competent. <br />As just one example, one of our biggest tenants Visioneering contacted me several years ago about a <br />urination smell that their employees encountered every time they exited the parking on V and Main. I <br />reached out to Mr. Romo after hours and he immediately picked up the phone. He not only dealt with <br />the problem by the next morning but also took the time to personally introduce himself to Visioneering <br />and give them his contact information so they could contact him if the issue persisted. Mr. Romo went <br />above and beyond to deal with this issue and I have found this to be the case in all my interactions with <br />him. <br />Mr. Romo is excellent at running the Clean and Safe team and has proven to be faithful to this position <br />over many years. Several of these years have been very challenging and Mr. Romo has always <br />comported himself with the utmost of professionalism. His knowledge and understanding of the <br />Downtown is invaluable, his dedication to our Downtown community unparalleled and his calming <br />presence could never be replaced. <br />I urge the City of Santa Ana to be select Jose Romo for Downtown's Clean and Safe team. <br />Sincerely, <br />Kim Ta pfer <br />Vice President <br />Mi Iler-Burg-d uPont Inc. <br />106 W. &I St., Suite 211 <br />Santa Ana, CA 92701 <br />