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DocuSign Envelope ID: A69C2874-A23C-4EBA-AE3F-17C057920A28 <br />La <br />expertise to any user and provide agency -led training to <br />other users. <br />Note: It will be the responsibility of the agency to update the training <br />materials to include agency policies and procedures. <br />HYBRID MODEL: <br />Axon trains all agency end users in role -specific system functionality via <br />a hybrid model that can include a combination of on -site instructor -led <br />training, eLearning, and/or remote live instruction facilitated by Axon <br />trainers. <br />► Axon's hybrid training model allows the agency and Axon to <br />develop a customized and flexible training program that is <br />suitable to the specific needs and concerns of the agency. <br />Note: It will be the responsibility of the agency to deliver any <br />training sessions specific to the agency policies and procedures. <br />SCHEDULE: <br />The training plan will contain an agreed -upon schedule that makes <br />efficient use of time and resources to avoid undue staffing impacts on <br />the agency. Training sessions exclusive to the Functional Acceptance <br />Testing (FAT) will only occur after FAT has been successfully completed <br />and documented. <br />► Training sessions provided by Axon are conducted on consecutive <br />weekdays (Tuesday -Friday) during normal business hours (8am- <br />6pm). <br />► Training sessions required past the agreed -upon schedule in the <br />training plan, regardless of delivery method, will be the <br />responsibility of the agency, unless agreed upon previously by <br />the project team and training team management. <br />2.7 GO -LIVE <br />Axon will work in partnership with the agency to build, coordinate, and <br />execute a Go -Live plan to ensure successful system acceptance. Axon <br />will coordinate the Go -Live event. <br />PAGE 1 1 <br />City Council 19 — 24 3/21/2023 <br />