Agenda Packet_2023-05-16 - Laserfiche WebLink

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FUNCTIONAL UNITS The administration and enforcement of the Ordinance will require the following functional units: Administrative Unit, Legal Unit and Hearings Unit. Each unit will be responsible for the following functions as part of the Division. I. Administrative Unit The Administrative Unit will have the most responsibility amongst all three units. The unit will be responsible for the general management and oversight of the Rent Stabilization Program including the following functions: • Promote rental housing stability, housing affordability, and housing habitability for renters. • Protect tenants from unreasonable rent increases and unjust evictions (Shared with Legal Unit) • Implement, administer, monitor, support, and enforce all the provisions of the Ordinance. (Shared with Legal and Hearings Unit) • Support the Rental Housing Board to administer their powers and duties including schedule regular meetings at least once each calendar month; conduct hearings on petitions, applications and appeals; promulgate and implement policies and procedures for the administration and enforcement of the Ordinance; and other duties specified in the Ordinance. (Shared with Legal and Hearings Unit) • Implement, administer, monitor, support, and enforce policies and procedures issued and approved by staff and the Rental Housing Board. (Shared with Legal and Hearings Unit) • Collect, enforce, account, budget, allocate, expend and report rental registry fees. • Hire, train, develop, support, retain, deploy and compensate paid staff and consultants to fulfill these goals with revenue generated through the rental registry fee. • Protect, enforce, support, educate and publicize: 1) a landlord's right to receive a fair return on their property through a Fair Return Petition; 2) a landlord's right to submit a Capital Improvement Petition; and 3) a tenant's right to submit a Tenant Petition. (Shared with Hearings Unit) • Provide the highest level of customer service to the rental housing community including landlords, tenants, real estate brokers, prospective tenants and prospective property owners. (Shared with Legal and Hearings Unit) • Conduct education and outreach to the community related to the Ordinance. In addition, the unit will be responsible to 1) administer and enforce the Rental Registry on behalf of tenants and landlords; 2) respond to and direct action throughout the Division; 3) fully resolve issues and concerns; and 4) provide management support to the other two units. 7 City Council Page 68 ofg3072 5/16/2023