Agenda Packet_2023-05-16 - Laserfiche WebLink

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implements outreach strategies for engaging target audiences, including those with limited access to the internet or limited English -language proficiency. Coordinates with program staff on key updates to keep the community informed. Monitors social media to understand community sentiment and highest needs. Facilitates media inquiries and assists with developing messaging for interviews. Evaluates and measures outreach efforts. STAFFING PLAN METHODOLOGY AND ESTIMATED COSTS The proposed staffing outlined in this Work Plan is based on an analysis of the number of potential rental housing units subject to the Ordinance and the current staffing in other jurisdictions with rent stabilization and just cause eviction programs. Staffing depends largely on the number of units within the jurisdiction and the program services being offered. Because the actual workload that will be associated with the program is unknown at this time, staff and RSG have estimated the number of positions as we believe reasonable and necessary to carry out the essential elements of the program. Once the program is in full operation, data regarding the actual workload will be available and the City will be able to update this Work Plan and the staffing needs. This Work Plan also follows the guiding principles approved by the City Council: • The Rental Registry Fee will be as low and lean as possible as to avoid any unnecessary burdens on tenants and landlords: o The Work Plan has been designed to reduce duplication, maximize efficiency and reduce any unnecessary work that would increase the fee upon tenants and landlords. • Analyze the efficiency and provide a cost comparison of utilizing a hybrid of services between consultants and city staff. o The Work Plan utilizes a hybrid of consultants in the Hearings and Mediation Unit and a portion of the Legal Unit. Two consultants would be hired for this Unit instead of two full-time equivalents. Identify and analyze ways to build upon other existing services across the City to administer the Ordinance. o The Work Plan builds upon existing services in the Community Development Agency (Executive Director of Community Development, Administrative Services Manager), Code Enforcement department (Code Enforcement Officers) and the City Attorney's Office. Only one new job classification will be created from the Ordinance. 20 City Council Page 81 ofg3085 5/16/2023