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Pg. 17 <br />CHAPTER III — ALLOCATING TIME TO SERVICES <br />Table 4: Allocation of Time (Page 3 of 4) <br />ALLOCATION OF TIME <br />PROGRAM TASKS <br />Senior <br />Paralegal <br />Division <br />Manager <br />Commission <br />Secretary <br />Code <br />Enforcement <br />Officers <br />Change of Onwership - Section 8-3160(b) <br />Re -Registration - Section 8-3160(c) <br />Claim of Exemption - Section 8-3160(d) <br />Termination of Exemption - Section 8-3160(e) <br />Rental Registry Fee (Collection) - Section 8-3161(a) <br />Late Fee - Section 8- 3 16 1 (c) /Settlements/Admin Cite <br />General Inquiries (Phone Calls & Walk Ins) <br />4hrs/wk <br />5% of time <br />2) Enforcement and Compliance <br />Inquiry about compliance/violation <br />Notices of violation/complaints <br />Investigation of complaints <br />Citations, Prosecutions & Litigations <br />Code Enforcement Inspections <br />Case correspondence and record keeping <br />5 min ea <br />20 min ea <br />15 min ea <br />2hrs ea <br />1hr ea <br />4hrs ea <br />8hrs ea <br />25% of time <br />25% of time <br />Receive and file - Sections 8-3121(a)4) & 8-3149(d) <br />Follow-up on unjust evictions <br />1hr/wk <br />4) Petition Process - Section B-3145 <br />Direct Inquiries & Petition Review <br />Annual Allowable Rent Adj - Section 8-3140(b) <br />Fair Return Petition - Section 8-3142 <br />Capital Improvement Petition - Section 8-3143 <br />Tenant Petition - Section 8-3144 <br />4hrs/yr <br />4hrs ea <br />4hrs ea <br />8hrs/wk <br />Mediation (pre) counseling <br />Mediation cases heard <br />6) Petition Hearings and Appeals Section <br />Direct Inquiries for hearings and appeals <br />Time of Hearing - Section 8-3145(h) <br />Appeal (of decision) - Section 8-3145(q) <br />3hrs ea <br />1hr ea <br />1hr ea <br />1hr <br />Rental Housing Board - Section B-3 180 <br />40% of time <br />75% of time <br />8) Administration (Overhead) <br />Budget, Staffing, Training, Department Coordination <br />Policy/Program Development, Legal Compliance <br />Education & Outreach - Section 8-3162 <br />Agency Liaison & Regional/State representation <br />Remainder <br />Remainder <br />Remainder7) <br />CouncilCity "I• 1 <br />