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Pg. 19 CHAPTER III - ALLOCATING TIME TO SERVICES <br />With the allocation of time completed, we analyzed the data and tested for reasonableness. <br />Table 5: Analysis of Time Allocation <br />TIME ANALYSIS <br />PROGRAM TASKS <br />� 1 <br />Change of Onwership - Section 8-3160(b) <br />Re -Registration - Section 8-3160(c) <br />Claim of Exemption - Section 8-3160(d) <br />Termination of Exemption - Section 8-3160(e) <br />Rental Registry Fee (Collection) - Section 8-3161(a) <br />Late Fee - Section 8-3161(c)/Settlements/Admin Cite <br />General Inquiries (Phone Calls & Walk Ins) <br />Enforcementr <br />Inquiry about compliance/violation <br />Notices of violation/complaints <br />Investigation of complaints <br />Citations, Prosecutions & Litigations <br />Code Enforcement Inspections <br />Case correspondence and record keeping <br />Units Per <br />Year <br />1 <br />120 <br />Time Per <br />Unit <br />(Hours) <br />0.50 <br />10,281 <br />0.02 <br />4,835 <br />0.06 <br />240 <br />0.36 <br />32,450 <br />0.04 <br />1,000 <br />0.24 <br />16,225 <br />0.04 <br />325 <br />0.75 <br />16 <br />5.33 <br />24 <br />7.50 <br />18 <br />18.00 <br />208 <br />4.18 <br />1 <br />570.30 <br />3) Notice of r trSection <br />Receive and file - Sections 8-3121(a)4) & 8-3149(d) <br />Follow-up on unjust evictions <br />10,281 <br />0.02 <br />103 <br />17.67 <br />Process4) Petition <br />Direct Inquiries & Petition Review <br />Annual Allowable Rent Adj - Section 8-3140(b) <br />Fair Return Petition - Section 8-3142 <br />Capital Improvement Petition - Section 8-3143 <br />Tenant Petition - Section 8-3144 <br />VoluntaryiSection <br />Mediation (pre)counseling <br />Mediation cases heard <br />1,388 <br />0.67 <br />1 <br />188.00 <br />4 <br />137.00 <br />4 <br />87.00 <br />889 <br />2.47 <br />103 <br />3.03 <br />103 <br />11.11 <br />Petitionpr <br />Direct Inquiries for hearings and appeals 45 <br />Time of Hearing - Section 8-3145(h) 897 <br />Appeal (of decision) - Section 8-3145(q) 123 <br />1.00 <br />1.28 <br />10.00 <br />Housing7) Rental r. i ri I 1 <br />2,072.63 <br />Administration 1 <br />City Council 6 9ff6'1fffd' <br />