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k, i DOCUMENTATION: Proper documentation is critical for all projects. We have a thorough understanding of the document control procedures required for civil engineering and other types of projects for a variety of funding sources. Ardurta's document control management policies comply with the City's requirements. Our typical monthly project progress reports include the status of deliverables, utility and outside -agency efforts, cost and schedule snapshot and analysis, issues discussion, and recommended resolution actions. We will tailor monthly progress reports to the City's needs for each project. In combination, Ardurra's tools and efficiency in coordination, communications, and documentation provide the City with a transparent process for the duration of the contract. Quality Assurance and Quality Control QAIQC is an ongoing task throughout the duration of the project. Ardurra takes seriously the responsibility for the accuracy and completeness of our work products. We base our QAIQC Program upon the belief that nothing is more important than design quality. Quality control refers to quality -related activities associated with the creation of the project deliverables. Quality control is used to verify that deliverables are of acceptable quality and that they are complete and correct. Ardurra quality control activities include deliverable peer reviews and the plan check process. Quality control is the check or analysis that determines the acceptability of the project deliverables. Tasks related to quality control will include documented reviews of reports, drawings, specifications and opinions of cost, independent review of calculations, etc. Quality control reviews will occur with each submittal. The Ardurra quality control program also compares the project deliverables against the original scope of work, project objectives and client expectations, which were developed before the project started. Ardurra quality control is a work product -based approach. We check whether the deliverables satisfy the quality requirements and the scope of work. Depending upon the results, the design team will take suitable corrective action. Quality control begins once the project design begins. Based on the City's requirements and standards developed during the quality assurance process, the quality control team checks whether the work products (reports, plans, specifications, cost estimates, etc.) meet all those requirements with each submittal. Our project manager and quality assurance manager will develop and implement a project -specific QAIQC plan. This plan includes project -specific checklists to verify quality throughout the project. The quality control manager for the project ensures that the project manager addresses all checklist items. Besides quality Ardurra provides several layers n[ quality control, assuring that all project needs are met. control by the project manager, a quality control committee comprising at least two registered engineers who are not involved in the project, will review the project documents. The review committee will do a technical evaluation of the calculations, plans, cost estimate, and the project specifications. The review committee submits comments to the project manager for review during a subsequent meeting. We will make the results of our in-house QAIQC plan available for review by the City and the entire Ardurra team. We have the added benefit of providing constructability review by our construction management group as a standard practice. Their review comes from the contractor's perspective and synchronizes the construction documents to eliminate potential change orders. Schedule Our project manager will prepare and maintain a Microsoft Project schedule. Our project manager will use the schedule, task lists, deliverables, agency review time, and progress reports to list each task in the project. This reinforces accountability throughout our design team. We will provide a summary report regularly that shows tasks completed, items that may have changed, and schedule updates, if needed. Deliverables Ardurra will provide plans, specifications, and estimates for the improvement projects. Upon completion of projects, Ardurra will provide the City with as -built documents for its records. Additional deliverables include topographic maps and/or ALTAs, where necessary, including the raw survey data. For studies, Ardurra will provide the City with technical reports that include all the necessary backup data and citations. /\/ARDURRA City of Santa Ana I March 14, 2023 On -Call Engineering Services, RFP No. 23-030