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Schedule Management— Our team is fluent in scheduling tools. These tools produce a CPM Gantt chart to identify items that are critical in the production of our work so we can be proactive. We will update this schedule regularly and review the schedule, task list, progress reports, and plans at project meetings to be sure that we continue to make progress throughout the project life. ■ Financial Management— Our project team uses financial data in the regular development of invoices and to compare planned project expenditures with our CPM schedule. Upon successful negotiation of a task order, our project manager will develop a projected billings chart "S-curve" to forecast PROJECT IMPLEMENTATION work efforts throughout the assignment. On a monthly basis, we will use this information internally to develop a value analysis. This value analysis helps us understand trends for the project and provides for early identification of potential staffing under- or over -runs. These trends help us stay ahead and provide for better resource management. ■ Quality Management — A Quality Management Plan will be established at the beginning of each project and implemented throughout the duration of the project. Ardurra takes seriously the responsibility for the accuracy and completeness of ouc,wbrk products. ■ Develop detailed scope of services, fee and schedule that meets City expectations. ■ Create a Work Plan identifying major tasks and corresponding staff assignments, budget and schedule. Identify internal progress meetings dates QA/QC reporting dates. Progress meeting includes the status of the work, updates on schedule and budget updates, Z and QA/QC status and actions. A copy of the work plan will be provided at the City's request. a ■ Develop a schedule identifying milestones, critical path tasks (e.g., project refinement analysis), and data collection tasks d (e.g., surveying and geotechnical investigations). ■ Identify lines of communication and points of contact and provide contact list to the team members and City. ■ Establish clear assignments for each team member and project quality staff with appropriate schedule and level of effort. ■ Start the project, and engaging quality review personnel, quickly with a well -organized kickoff meeting that outlines the project goals, W clarifies any initial ambiguities, and assigns immediate responsibilities for Ardurra and the City. t- n ■ Identify and address project issues that are critical to schedule milestones and/or key design decisions. V ■ Establish and implement information management procedures. W ■ Coordinate with Ardurra staff and subconsultants to provide a unified approach to the project. Lu ■ Define QA/QC roles for key staff and confirm requirements with team members and subconsultants. ■ Check progress in terms of meeting project requirements and goals in accordance with scope of services and schedule, and adjust efforts to accommodate unforeseen changes that arise. Y ■ Provide monthly reports to include earned value management tracking of authorized total budget compared to actual dollars spent. V ■ Monitor project documentation and meeting minutes to confirm follow-through on action items and City comments. ■ Regularly check work progress by subconsultants. F ■ Regularly evaluate project progress in terms of production versus expenditures. Identify issues and adjust staff levels and activities accordingly. W ■ Implement routine communication with the City providing current project progresslstatus including weekly email/verbal contacts, Q biweekly progress updates, and monthly progress reports. V ■ Hold conference call or face-to-face meetings with selected City staff when needed for discussion of technical issues and information Zexchange. ■ Hold workshop presentations with City-wide stakeholders for comprehensive project review, interdepartmental coordination, and information exchange. ■ Hold regularly scheduled meetings internally with team members to review project progress, schedule, and outstanding issues. 0 ■ Coordinate closely with subconsultants, and with any other City consultants, to achieve coherent project execution. V /\/ARDURRA City of Santa Ana I March 14, 2023 On -Call Engineering Services, REP No, 23-030