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Agreement for: Vietnamese Business Porum Date(s) of Program: 07/13/23 - 07/13/23 Page 3 of 6 c "[ IGiil'[t nT1AmiVTivu,,nC- CANCELLATION: We will reserve your contracted guest rooms and function/meeting space, according to the schedule of events, to the exclusion of other business opportunities once space is considered definite. If the hotel is advised that this definite commitment is canceled, liquidated damages will be charged. The amount will be based upon a percentage of total hotel estimated revenue, plus applicable taxes. Estimated revenue is calculated by multiplying the group room rate and contracted block then adding the sum of estimated food and beverage losses based on anticipated attendance noted. Contract Signing to 366 days out 40% of anticipated revenues 365 days to 181 days out 60% of anticipated revenues 180 days to 91 days out 70% of anticipated revenues 90 days to 31 days out 80% of anticipated revenues 30 days to date of arrival 90% of anticipated revenues SHIPPING/RECEIVING: Please be advised that any shipments made to the hotel must be labeled with the recipients' name, hotel contact name, group affiliation and event date. Package handling for conference materials and other related packages will be assessed a labor fee of $4.00 per box or $100 per pallet roundtrip. In addition, the hotel cannot receive any materials prior to 4 days before arrival. Shipments received before that date might be subject to a $2.00 per day package storage charge. Stringent local regulations make it impossible for us to store hazardous and/or flammable materials on the hotel premises. Any costs associated with the receipt, storage, or cleanup/disposal of shipment materials from group/exhibitors or third -party vendors shall be invoiced directly to the group/exhibitor or vendor at the conclusion of program. Arrangements must be made with the carrier of your choice to remove all empty crates, cases, or containers from the hotel during the exhibit/program. PAYMENT IN ADVANCE: Unless you have established credit in advance with us, you will pay the entire contract price by credit card or certified check at least three days prior to your function or by personal bank check two weeks prior to your function. If you prefer, all charges can be paid by credit card. Our hotel accepts American Express, Diners Club, Discover Card, Master Card, or Visa. The Hotel accepts payment via ACH, certified check, or credit card. Please note credit card transactions are subject to a 3% fee. If the customer selects items which the Hotel must special order for the Customer's event, the Customer shall be liable for an increase in any costs related to such items which occur after the signing of the Agreement. The Customer expressly grants the right to the Hotel to raise the prices herein quoted or to make reasonable substitutions for the event. The Hotel, whenever possible, shall provide the Customer with prior written notice of such increase and the right to decide between the increased prices or to accept reasonable substitutions.