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EMS CONSULTING SERVICES I CITY OF SANTA ANA PHASE TWO: RFP PROCESS SECTION ONE-RFP FOR AMBULANCE SERVICE SUBCONTRACTOR Task 1-A: Design & Develop the RFP for an Ambulance Services Provider Triton will design and develop the Request for Proposals for an ambulance services subcontractor. The RFP will be subject to City approval and will describe or require: • The minimum credential requirements to qualify to submit a proposal • Sufficient information to allow bidders to prepare ambulance service proposal • Maximum response times • Performance security provisions and remedies for breach of performance standards • The bid evaluation process • Submission of information or minimum standards on the following subjects: • Organizational structure of bidder; Financial structure of bidder; Insurance; Investigative authorizations; Workforce qualifications and compensation; Prior experience; Equipment and vehicles; Quality Assurance (QA)/Quality Improvement (QI) plan; Initial coverage plan; Price for service (rates); and Program for equipment retrieval, letters of exchange, and standardization of equipment with other EMS providers • A description of how the respondent intends to integrate services with first responder agencies and other EMS components • Other standards or requirements as determined by the City Task 1-B: Pre -Proposal Conference and Q&A Period Triton, with the City, shall organize and facilitate a virtual pre -proposal conference, at which potential proposers will be given a detailed explanation of the RFP process, and what will be expected in respondent proposals. This will include answering proposer's questions and arranging follow-up for questions and issues that cannot be addressed definitively at the conference. Triton will assist with the proposer's inquiries and RFP questions and responses regarding the RFP in a manner consistent with Purchasing procedures and requirements. I$ AP TRITON 9 1