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�. yr <br />Des n g se" iea offering ;�-� ,: .: ._ ;w , <br />Aligning and agreeing expectations <br />Co -creating service experiences <br />Realizing value <br />ITIL 4 Foundation <br />Description <br />ITIL® is the world's leading best practice framework for implementing IT Service Management. ITIL version 4 <br />introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic <br />end -to -end view of how to successfully contribute to business value, and also how to leverage concepts from <br />models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course <br />immerses you in the guiding principles, dimensions, and practices of ITIL® 4. <br />Acquired Skills <br />understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL® Practices, and the new <br />Value Service Chain that incorporate the core of ITIL® version 4. <br />ITIL 4 Managing Professional Transition <br />Description <br />The ITIL 4 Managing Professional Transition module is designed to allow ITIL Experts or ITIL v3 candidates who <br />have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing <br />Professional via one course and one exam. The associated certification exam voucher is included with this course. <br />Acquired Skills <br />To allow candidates of the previous iteration of ITIL the opportunity of a straightforward transition to ITIL 4 in order <br />to achieve the designation of ITIL 4 Managing Professional. <br />To provide candidates with an understanding of the new ITIL 4 Foundation concepts and definitions, including the <br />key differences between the previous iteration of ITIL and ITIL 4 and how they can be practically applied. <br />JavaScript Essential with JQuery <br />Description <br />Mastering JavaScript and jQuery provides an introduction to and experience working with the JavaScript <br />programming language in the environment it's used in the most: the browser. <br />Acquired Skills <br />Become both familiar with the language and confident enough to work with it in any context <br />Learn enough of the DOM API to bend it to your will <br />Make communication between the browser and your server possible <br />Understand and effectively leverage closures <br />Understand how JavaScript's object model differs from the model classical object -oriented programming languages <br />Learn what jQuery is and how to add it to your applications <br />Use jQuery to select complex sets of elements from the DOM <br />Develop rich web pages that respond to user interaction <br />Interact with your server -side code using Ajax <br />Explore a wide variety of plugins and learn how to write your own <br />Test your applications to make sure your JavaScript is as solid as the rest of your code <br />Keep Going with QuickBooks <br />Description <br />This course is an introduction to QuickBooks. Students will be introduced to the basic features and functionality in <br />QuickBooks and will learn how to use QuickBooks to effectively track and manage their company's financial data <br />and determine the health of the business. <br />Acquired Skills <br />Memorizing Transactions <br />Customizing Forms <br />Other QuickBooks Account Types <br />Working with Credit Card Transactions <br />Working with Fixed Assets <br />Working with Long -Term Liability Accounts <br />