ALL CITY MANAGEMENT SERVICES, INC. (4)

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complaint. Contractor shall furnish a written report of the incident to the City of Santa Ana Public Works Agency within five (5) business days after the occurrence. 16. Contractor shall maintain detailed records and reports of the total number of hours of service provided. These records shall list the number of hours worked at each location. These records will be made available for inspection and audit by the City of Santa Ana at any time. IV. EXAMINATION OF WORK AREA Consultant/contractor is responsible for familiarizing themselves with the"applicable schools and Crossing Guard locations prior to having submitted a proposal. Submission of a proposal shall be deemed conclusive evidence that such a tour has been made by each Consultant/Contractor and shall constitute a waiver by each of all claims of error in the proposal, withdrawal of the proposal, or combination thereof, under the executed agreement, or any revision thereof. As part of its specifications, the City will provide, if requested, available information, which it deems may be of assistance to prospective Contractors. It should be noted that street intersections and other locations that are programmed for school crossing guard services will be determined at the sole discretion of the City of Santa Ana. V. ADDITIONAL REQUIREMENTS Training —Create and maintain a complete description of your adult crossing guard and safety training programs. Include the type of training, materials used, testing, and the total of training, materials used, testing, and the total of training hours required prior to assigning a crossing guard to a school location. In addition, indicate the period of time for re -testing and re-evaluation of your existing crossing of time for retesting and re-evaluation of your existing crossing guards. Provide a link to the City for all training manuals. 2. Project Staffing — Keep the City Appraised of any changes in key personnel identified in the proposal as the project manager and the person designated as the field supervisor. These qualified individuals will have experience in supervising school crossing guards, and other employees who will be associated with the service. . The city expects that the field supervisor will be available by telephone on all occasions for discussion with City staff, and to be locally available for meetings in person upon 24-hour written or telephonic notice. If applicable, submit a plan to hire existing All City Management Services employees, as required in the scope of work, who were providing Part -Time Adult Crossing Guards services, including the pay scale proposed to compensate these individuals. Update and maintain an organization chart showing the name of the project manager, field supervisor, other key personnel, and all staff assigned to the project. The City reserves the right to approve the final and/or modified staffing plans. Update and maintain plan to ensure all positions are properly staffed during the times designated by the City of Santa Ana and the affected school districts. The plan shall include Page 4 of 6