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Jolianna <.Rj:vera <br />VALUE OFFERED <br />Motivated and proven HR strategic business partner with over 12 years of human resources experience, creating and managing a full <br />spectrum of human resources programs, services and functions which are aligned with company goals. <br />Successful at developing and im plementing strategies for the company while increasing employee morale and creating partnerships <br />within the employees and business leaders. <br />Creativity and Innovation <br />Strong Interpersonal Sk ills <br />Bilingual-English & Spanish <br />Excellent Oral & Written Skills <br />KEY SKILLS <br />Commitment and Passion <br />Employee Relations <br />Organizational Development <br />Recruiting <br />EDUCATION <br />Decision -Making Capabilities <br />HR Policies and Procedures <br />Labor & Immigration Laws <br />Benefits & Compensation <br />Certificate in Human Resources Management, California State University of Fullerton, Fullerton, CA <br />Bachelor's of Art Degree: Liberal A11s and Minor Spanish, California State University of Long Beach, Long Beach, CA <br />PROFESSIONAL EXPERIENCE <br />Human Resources Director, Polly's Inc., 2014 to Current <br />Human Resources Manager, Polly's Inc., 2012 to 2014 <br />Manage the Human Resources function and provide Strategic leadership to the leadership team and Board of Directors. Provide support <br />to 1,200 team members in a 24/7 environment. Partner with leader_ship team in determining required people resources, address inefficiencies, training needs, identification of leadership talent, and succession planning. Manage the safety and workers' compensation <br />programs for the company and successfully reduce claims and target for 90-day closure. Since 2018 to 2020, I successfully reduced <br />company's Ex-Mod from 194% to 147% by assessing actual damages associated with claims and negotiating, within assigned authority <br />limits, to settle claims. Involved in the day-to-day activities; employee rel ations, recmiting, leave management and benefit <br />administration. <br />Achievement Highlights: <br />•Building Relationships. Changed the leadership's perception of Human Resources function from administrative to true business <br />partner. <br />•Prepared and managed HR budget efficiently. Took part in the budgeting process regarding training expenses, safety costs, <br />and other planned team member related activities. <br />•Development and Implementation of Recruitment Strategy. Revised new hire orientation and partnered with the stores and <br />leadership team to create a more strategic on boarding process, <br />•Enforce Efficiency. Audited current HR practices and establish new process for leave management, payroll processing, and <br />compensation. Transitioned benefits and the onboarding record keeping process to electronic files. <br />•Established written policies and procedures for vacation scheduling, productivity standards and incentive programs to ensure <br />consistency and equity across the division. <br />•Strategies & Execute. Rev ised Employee Handbook, Performance Reviews, Employee Code of Conduct and Attendance Policy <br />for the hourly employee's policies to improve business performance. Proven to bring compliance, consistency and equity across <br />the business. <br />•Knowledgeable in laws and Interpretation. Ensure the Company is compliant with all State and Federal laws and implement <br />the steps to ensure appropriate compliance and minimize risk. Specifically, meal and rest periods and documentation for all <br />employees. <br />•Ensured staffing needs were met. Conducted company meetings to inform staff about issues such as new employee benefits <br />and ways of improvements.•Managed a talent development program by partnering with the CEO & VP of Operations. We identified strengths, <br />opportunities across the business and created a plan of action for growth. <br />EXHIBIT 1