Item 24 - Temporary Employee Staffing Services

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b. Services Provided A. GENERAL CONTRACTOR REQUIREMENTS TEC Group will provide Clerical, Accounting, Office, Administrative and Professional candidates to the City of Santa Ana. as requested. Additionally, TEC Group specializes in the follow ing: • Administrative & Clericai 0 Human Resources • Customer Service & Call renter • Accounting & Finance & IT 0 Sales & 'Marketing • Lngineering & Design TEC Group will submit qualified candidates to the City in a timely manner, within 2 hours after being requested. All scheduled work dates will be coordinated at least one day prior to the start of an assignment. A detailed proposal of the assignment and an invoice will be provided, according to the specifications provided by the City department_ Prior to placing a TEC Group temporary employee at the City. the following criteria will be followed and in place: • Proper 1-9, Employment Eligibility Verification • Live Scan fingerprinting and/or background check have been processed, completed and passed, if requested by the City. • Selected TEC Group temporary candidate selected for an assignment meets all essential job functions and minimum qualification requirements for the various types of services. • Typing speed of TEC Group temporary candidate is at least 30 wpm. and Microsoft Office capabilities have been tested and are met with positive results as required. • TEC Group conducts due diligence employment verification/references of the TEC Group temporary candidate to verify work history and positive feedback. • The TEC Group temporary candidate is bilingual in English and Spanish or Vietnamese when required for an assignment. • Verifies that TEC Group temporary- candidate is not a retired annuitant of the California Public Employees' Retirement System (Ca1PERS). TEC Group will not impose a temporary to permanent placement fee. It is not applicable for temporary candidates that are hired by the City through the competitive recruitment process, regardless of introduction or assignment by TEC Group. Direct hire placement is only applicable for direct hire placement requesis or if a TEC Group temporary candidate was hired without a competitive recruitment process. A. $PECIEWATIONSISCOPE OF SERVICES The City of Santa Ana Human Resources Department will contact TEC Group for temporary services and provide the title, skills and experience that is required. Certain positions may require bilingual skills. TEC Group will provide temporary candidates as required and approved by City departments to work at the various City of Santa Ana locations. TFC Group will compare the job requirements to the TEC Group temporary candidates' qualifications, and will email resumes along with test results, when requested. TFC Group will follow up with the City in a timely manner, and within two hours to provide names of qualified TEC Group candidates for City approval. If TEC Group is unable to identify a qualified TEC Group candidate within four hours of the initial request, the City reserves the right to reach out to other temporary agencies for assistance with the placemem- Once a TEC Group candidate has been selected and the hourly pay rate has been agreed upon, "1'EC Group will provide a detailed proposal to the Cit) , including the job description, hourly pay rate of the TEC Group candidate. and the mark-up rate. -rhe City will then review and sign the proposal, once approved. All TEC Group invoices will include the following a) Agreement number, b) Requesting City department. c) Department contact name/requester name d) TEC Group candidate's name. 0 Hourly pay rate and mark-up rate, I) Dates of assignment duration, g) Total hours worked during duration of assignment Tee Group will provide the TEC Group temporary workers who have the required skills for the assignment. City has the right to end a TEC Group temporary candidate's assignment for poor work performance, poor attendance or for other business -relates! reasons. When requested by the City, TEC Group will end TEC Group temporary candidate's assignment, at the specified time and date. A replacement for the ended TEC Group temporary candidate will be provided, if requested by the Cit). TEC Group will be responsible for all decisions concerning matters of hiring. firing, discipline, payroll, benefits such as vacation. paid sick tear e. and other leave benefits. TEC Group temporary candidates are TEC Group employes and are in no way considered City employees.