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d. Firm and Team Experience <br />Firm Description <br />CathyJon Enterprises, Inc., DBA HB Staffing was founded in April 2000 by staffing industry veterans <br />Cathy Volpe and Jonathan Paul. Over its 22-year history, HB Staffing has dedicated its energies and <br />resources to providing the highest level of service. We embrace an innovative and diverse company <br />culture to meet the ever -changing temporary staffing demands of our clients and our employees. <br />HB Staffing's cultural commitment to exceptional client services and employee betterment is inspired and <br />enhanced by our parent company, Array Corporation, which acquired HB Staffing in October 2021. Array <br />Corporation is a Silicon -valley based company focused on revolutionizing how labor is bought, sold, and <br />delivered to enable universal access to the American Dream. HB Staffing operates independently with <br />proven successful past performance and now enjoys the training and technology support afforded by an <br />exceptional industry innovator. <br />Since its inception, HB Staffing has placed thousands of talented individuals with over 1,000 businesses <br />and government organizations. Currently, HB Staffing has 47 active public agency contracts. HB Staffing <br />has ample experience providing services to numerous cities, counties, districts, local authorities, and <br />federal organizations. Our core classification specialties are administration/office, accounting, <br />professional (i.e., legal, insurance, HR), IT, manufacturing and assembly, events, and customer service & <br />retail. Today, HB Staffing continues to be managed day-to-day by Megan Ignacio, our General Manager. <br />Our dedicated internal Team of 17 places thousands of temporary personnel each year. Our nearest <br />address serving the City of Santa Ana is our corporate office in Huntington Beach, California. We <br />have additional offices in the Cities of Redlands and San Diego. <br />Experience <br />HB Staffing has been providing temporary staffing for 22 years; over the past 12 years, we have served <br />dozens of public agency clients. The needs of each agency are unique, and we have the flexibility and <br />depth of knowledge to respond accordingly. We bring in the experienced staff necessary to ensure that <br />each client relationship receives maximum support. Our experience includes but is not limited to: Working <br />with centralized and decentralized agencies; Assisting clients in ensuring that temporary employee <br />assignment limits are followed; Adhering to hiring rules related to former employees and/or public pension <br />participants; Working with dozens of departments within a single agency; Staffing a wide range of job <br />classifications; and Engaging in high -volume recruitment to successfully meet agency needs. <br />HB Staffing was awarded the temporary staffing contract with the City of Santa in 2018 to ensure <br />consistent availability for on -call employees as needed. Qualified, vetted employees have been placed in <br />the following roles: Accountant; Accounting Assistant; Admin Assistant; Executive Secretary; Housing <br />Specialist; HR Analyst; Legal Secretary; Maintenance Technician; Office Assistant; Office Specialist; <br />Part-time Mailroom Clerk; Receptionist; Senior Accountant Assistant; Senior Admin Assistant; Store Clerk <br />In addition, we have extensive past and current experience with public agency clients. Notably, we were <br />chosen to be the PRIME contractor for the County of San Diego, CA, and staff approximately 50 <br />departments within the County because of our excellent reputation for outstanding service and delivery. <br />Our recruitment team focuses on providing exceptional customer service to counties, cities, authorities, <br />districts, and federal departments. These are a few examples of the clients we serve: <br />1. Cities such as Santa Ana (since 2018), Huntington Beach (since 2010), Newport Beach (since <br />2015), Anaheim (since 2016), Irvine (since 2018), Murrieta (since 2018), California City (since <br />2018), Moreno Valley (since 2019), West Hollywood (since 2020), Redwood City (since 2020), <br />Park City (UT) (since 2020), Redmond (WA) (since 2020), Encinitas (2021), Tucson (AZ) (since <br />2021), Board of Election Commissioners for the City of Chicago (IL) (since 2022), and Glendale <br />(AZ) (since 2022), among others — providing services including general and multilingual clerical, <br />Prepared on 4/19/2023 by HB Staffing for the City of Santa Ana <br />Temporary Staffing Services - RFP #23-051 <br />8 of 23 <br />