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<br /> Parking Control Enforcement Services <br />CITY OF SANTA ANA, CA | RFP NO. 23-036 | MARCH 28, 2023 | Cover Letter 3 <br />COVER LETTER <br />March 28, 2023 <br />City of Santa Ana, CA <br />ATTN: Sergeant Richard Shin, Acting Traffic Commander – Police Department <br />60 Civic Center Plaza <br />Santa Ana, CA 92701 <br /> <br />RE: RFP NO. 23-036 – PARKING CONTROL ENFORCEMENT SERVICES <br />Dear Sergeant Richard Shin, <br />We would like to take this opportunity to thank you for allowing LAZ Parking to submit a proposal for the <br />continuation of our relationship with the City of Santa Ana. LAZ Parking has successfully partnered with the City <br />and the Santa Ana Police Department to provide parking enforcement services for the past five years. We have put <br />together a succinct and comprehensive proposal that meets and exceeds the qualifications set forth in the RFP. <br />Our desire is to continue to bring as much pride to the City in our management of the parking enforcement program <br />as you have in your own management of the program. The experience and expertise we have gained over the years, <br />along with the qualifications of our management team, our local and national presence, and our financial strength <br />make us a valuable resource to the City. Our proven track record in Santa Ana City is one of the many examples of <br />our commitment to the success of our customers. <br />The following proposal makes a compelling case for why LAZ is the ideal company to continue to serve the <br />SantaAna Police Department for its parking enforcement needs. We know your streets, zones, municipal codes, and <br />special events intimately. For the past 5 years, we have flexibly adapted to the City’s changing needs and have a <br />vision for what we can do in the years ahead to continuously improve our service offering. Our proposed solution <br />presents a risk-free commitment and ensures business continuity along with a best-value price based on our existing <br />seasoned staff and operational infrastructure, no transition setbacks, and smooth ongoing operations. <br />At LAZ, our people set us apart. Our Santa Ana Key Personnel include an experienced Project Manager Richard <br />Kowaltschuk, seasoned Enforcement Supervisor Maria Espinosa, and our dedicated regional GM, Nick Lapating <br />along with the executive support team made up of subject matter experts and familiar names like Peter Cho and <br />Muhammad Mansoor. Each of our Santa Ana-contract Key Personnel are committed to the ongoing success and <br />longevity of the Santa Ana program. You have our full dedication and the commitment of our entire organization. <br />We want to continue supporting this project, and we will continue to deliver high-quality results and value to your <br />department. <br />DocuSign Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8