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<br />issue the decision within thirty (30) calendar days from the <br />conclusion of the hearing, unless the parties agree otherwise. <br />19.3 Informal Appeals Procedure <br />A.Informal Appeals Procedure, as opposed to the formal procedures, shall be used for <br />written reprimands. <br />1.The appeal is an opportunity for the employee (or their representative) to <br />present information and arguments why a written reprimand should not be <br />issued or offer alternatives to the written reprimand. <br />2.Notice of Appeal: Within ten (10) calendar days of receipt by an employee <br />of the written reprimand, the employee (or their representative) shall notify <br />the Executive Director of Human Resources or designee in writing that they <br />intend to appeal the written reprimand. The Executive Director of Human <br />Resources or designee shall contact either the employee or their identified <br />representative within ten (10) calendar days of receipt of the notice of <br />appeal to schedule the appeal meeting. <br />3. <br />4. <br />Hearing Officer: The Department Head or City Manager or designee <br />(depending on who issued the written reprimand as determined by the <br />Executive Director of Human Resources or designee) shall serve as the <br />hearing officer. The meeting shall take place within twenty-one (21) <br />calendar days from the date the employee filed the appeal or such other time <br />as may be agreeable by the parties. <br />Decision: After the meeting, a decision will be submitted in writing within <br />thirty (30) calendar days and provided to the employee. The decision is final <br />and binding. <br />19.4 Performance evaluations shall not be subject to appeal. <br />SANTA ANA MANAGEMENT ASSOCIATION (SAMA) MOU: 2022-2025 56