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1D. UNDERSTANDING OF NEED <br />PROJECT UNDERSTANDING <br />The City of Santa Ana is seeking consultant engineering design <br />services on an on -call basis for projects throughout the City. <br />STEP 1 <br />The City's CIP is vast with a wide variety of project types. <br />Mark Thomas brings you a team that can deliver the services <br />Project is identified requiring the <br />necessary to address any CIP project. These projects consist of <br />Mark Thomas team. <br />work related to streets and active transportation; sewer, water <br />and storm drain; landscaping and irrigation; traffic studies, <br />engineering and traffic signals; city -owned facilities such as <br />parks, parking lots and buildings; and economic and funding <br />STEP 2 <br />support services. Mark Thomas understands that through the <br />on -call contract, the services may include project management, <br />Mark Thomas' contract <br />conceptual and final design, third party coordination and <br />manager meets with the City <br />permitting, support through the bid and construction phases. <br />staff to discuss the project. <br />Mark Thomas is familiar with providing on -call services, knowing <br />i�� <br />we are to function as an extension of staff to assist in delivering <br />the volume of projects in your CIP. The key to successfully <br />completing on -call services is to have the depth of staff and <br />STEP 3 <br />a strong cadre of specialty subconsultants, including DBE <br />subconsultants to ensure that project specific DBE goals can <br />Mark Thomas develops and <br />be met. With a staff of over 320, Mark Thomas stands ready to <br />submits the scope of work and <br />provide the staff and services needed to support the City. <br />fee for the project. <br />With the resources available to Mark Thomas, multiple task <br />JM> <br />orders can be performed concurrently, and with the strength of <br />the task order managers, these tasks will be delivered on time <br />STEP 4 <br />and on budget. We will help you deliver your CIP and meet your <br />commitment to your community. <br />Mark Thomas meets with the <br />The following work plan represents our general project approach. <br />City to review and finalize <br />Mark Thomas will develop a specific work plan for each task <br />the budget and schedule <br />order for which we are selected. The key to our approach is to <br />requirements. <br />provide the right team for each task. <br />We use a five -step process shown in the figure to the right <br />to ensure timely and effective response to our client's <br />STEP 5 <br />requests for on -call services. <br />Upon approval and receipt of <br />TASK ORDER APPROACH <br />the Engagement Letter, our <br />project manager will mobilize <br />Our approach to on -call contracts is grounded in our <br />the team and begin work. <br />understanding that successful projects, including at the task <br />order level, are a direct result of the following elements: <br />A commitment of our qualified engineering, design, support staff, and additional resources via teaming <br />partners as is necessary to deliver every task order on time and within budget <br />Acting as an extension of City staff, including always looking out for the City's best interest <br />Being responsive and collaborative in order to meet the needs of the City and the public <br />MARK THOMAS <br />Page 10 <br />ON -CALL ENGINEERING SERVICES <br />City of Santa Ana <br />