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Online Debit & Credit Card and Electronic Fund Transfer Automated Clearing House <br />(ACH) Merchant Payment Processing Services <br />May 2, 2023 <br />Page 2 <br />for the EMV Chip and PIN cashiering software and hardware upgrade. The proposed <br />contract amendment would provide more payment options and fewer restrictions for <br />other City agencies currently undergoing information system enhancements and <br />upgrades. Modernization projects in process include the following: the Santa Ana Zoo's <br />new ticketing system; the new Land Management System used by the Planning and <br />Building Agency and Public Works Agency; the new parks reservation management <br />system; and the new rental registry system. <br />Staff recommends the approval of a second amendment to agreement with TSYS to <br />expand the scope of payment processing services to include online debit and credit <br />card and electronic fund transfer (ACH) payment processing services. To provide more <br />payment options and fewer restrictions for the departments going through system <br />upgrades, the proposed second agreement includes contingency options for additional <br />systems to integrate into TSYS' merchant processing and gateway services. <br />Finance staff would like to streamline all online debit and credit and electronic fund <br />transfer (ACH) payment transactions. TSYS (aka Global Payments/OpenEdge) has <br />unique institutional knowledge of the City's payment processing systems and is a <br />leading provider of merchant processing payment technology and software solutions. <br />The alternative to using TSYS could necessitate significant cost to implement an <br />equivalent third -party merchant payment processing service for new software and <br />integration. Therefore, staff recommends the approval of the proposed amendment to <br />provide convenient payment processing services for the new systems noted above. <br />FISCAL IMPACT <br />Funding for the agreement is budgeted in various departmental Contract Services <br />Professional accounts (No. Various-62300), allocated based upon use of the services. <br />Proposed budgets for future fiscal years will include contract funding, as summarized <br />below. <br />Accountin <br />Accounting <br />Annual <br />g Unit - <br />Fund <br />Unit - <br />Support <br />Contracted <br />Rate <br />Maximum <br />FY <br />Account <br />Descri <br />Accounting <br />& Maint. <br />Amount <br />Increase <br />Amount <br />No. <br />ption <br />No. <br />(Contg.) <br />Description <br />Various- <br />Contract <br />2022-23 <br />Various <br />Services <br />$5,000 <br />$199,500 <br />$41,325 <br />$245,825 <br />62300 <br />Professional <br />Various- <br />Contract <br />2023-24 <br />Various <br />Services <br />$5,000 <br />$195,500 <br />$45,325 <br />$245,825 <br />62300 <br />Professional <br />