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DocuSign Envelope ID: 067ADBD5-3886-42FC-A620-AA62556A2F6D <br />Table 13: Audit and Administrative Fee <br />10AIiIN.311110A <br />Line <br />Item <br />Question <br />Response* <br />63 <br />Specifically describe any self -audit process or program that you <br />Snap -on will employ a specific price matrix (IPLHF7) for this <br />plan to employ to verify compliance with your proposed Contract <br />contract. Sourcewell member accounts will be linked to this <br />with Sourcewell. This process includes ensuring that Sourcewell <br />price matrix. The matrix will not allow price deviation or <br />Members obtain the proper pricing, that the Vendor reports all sales <br />product substitution. Quarterly report information is generated <br />under the Contract each quarter, and that the Vendor remits the <br />by a query of all accounts linked to the matrix. This is the <br />proper administrative fee to Sourcewell. <br />same process Snap -on has used for many years in managing <br />its contracts. <br />64 <br />Identify a proposed administrative fee that you will pay to <br />0.5% of net sales excluding taxes. <br />Sourcewell for facilitating, managing, and promoting the Sourcewell <br />Contract in the event that you are awarded a Contract. This fee is <br />typically calculated as a percentage of Vendor's sales under the <br />Contract or as a per -unit fee; it is not a line -item addition to the <br />Member's cost of goods. (See the RFP and template Contract for <br />additional details.) <br />Table 14: Industry Specific Questions <br />Line <br />Item <br />Question <br />Response* <br />65 <br />If you are awarded a contract, provide a <br />Overall sales and new accounts are the primary metrics to measure for contract <br />few examples of internal metrics that will <br />success. <br />be tracked to measure whether you are <br />having success with the contract. <br />66 <br />Identify any certification(s) that your <br />Snap -on Incorporated is ISO 14001 and ISO 9110 framework certified as well as <br />business or the products included in your <br />conforming to OHSAS 18001 safety standards. Documentation uploaded. <br />proposal have attained or received. <br />67 <br />Describe the ability to adapt your products <br />Snap -on continually develops updates, upgrades and accessories for its products to <br />through modification or replacement to <br />extend their useful life and address changing technology. One example would be <br />address obsolescence resulting from <br />software upgrades for handheld diagnostic equipment, which when installed extends <br />advances in technology. <br />the equipment's useful life for many years. <br />68 <br />For installation, repair, maintenance or <br />All service personnel receive training appropriate to their requirements. <br />warranty services included in your <br />proposal, describe the training and/or <br />certifications held or received by your <br />service force. <br />69 <br />Describe your capabilities as it relates to <br />Parts are stocked in 4 distribution centers across the US. Service work is performed <br />the serviceability of the products included <br />at 3 service centers in the US and onsite by service personnel for certain products. <br />in your proposal (parts availability, <br />response times, technical support, etc.). <br />Bid Number: RFP 013020 Vendor Name: Snap -on Industrial, A Division of IDSC Holdings LLC <br />