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CITY OF SANTA ANA <br /> <br /> <br />RFP No. 22-168 Downtown Santa Ana Clean & Safe Team 23 <br /> <br /> <br />other fluids. <br /> <br />g. The following are alley locations within the Downtown: <br /> <br />• 100 East Fourth Street (south alley) <br />• 200 East Fourth Street (south alley) <br />• 300 East Fourth Street (north and south alley) <br />• 100 West Fourth Street (south alley) <br />• 200 West Fourth Street (south alley) <br />• 300 West Fourth Street (south alley) <br />• 400 West Fourth Street (south alley) <br /> <br />10. Security Guard Oversight <br />a. Contractor must have experience supervising a security guard team. <br /> <br />b. Will assist in coordinating, securing, and compensating additional or on-call security <br />guards for special events or emergencies or as needed with approval by the City. <br /> <br />c. The City currently has a contract in place for security guards services, which will expire <br />within 2 years or sooner. The City will continue to oversee that service and pay the <br />contractor directly until the agreement termination. <br /> <br />d. The initial years of the contract will exclude the cost of security, but during the 2 nd or 3rd <br />year of this contract, the funding will increase to cover the cost of security guards services <br />in DTSA. <br /> <br />e. Thereafter, the selected contractor for the DTSA Clean & Safe Team will be solely <br />responsible for procuring, hiring, compensating and overseeing the security guard <br />company for the duration of the contract. The agreement will be augmented to cover the <br />cost of security guard services. <br /> <br />f. Security Guard services in DTSA consist of guard services seven (7) days per week, one <br />(1) security guard per shift, based on the schedule outlined below (subject to change <br />based on need and/or special events): <br />i. Monday-Wednesday 9:00 AM–10:00 PM <br />ii. Thursday 9:00 AM—12:00 PM <br />iii. Friday 9:00 AM—12:00 AM (midnight) <br />iv. Saturday 10:00 AM—12:00 AM <br />v. Sunday 10:00 AM—10:00 PM <br /> <br />11. Staffing <br />a. Staffing should be experienced in the cleaning/maintenance industry with proper uniforms <br />and equipment to execute the service well with experience working in downtown areas <br />and government. <br /> <br />b. Clean & Safe Team staff must be readily available within 5-10 minutes upon service calls <br />from merchants, visitors, residents, and staff. <br /> <br />c. Supervisor must be onsite and respond in person within five (5) minutes to any calls for <br />EXHIBIT 1