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<br />Page 2 of 4 <br />7. The Client will prepare an acceptance test plan and test scripts, perform acceptance testing, and report test <br />results and identified defects to the Systems Innovator Project Manager within the specified timeline agreed <br />upon in the project plan. <br />a. Defect Criteria - Any issue identified during the execution of test scripts during any of the test phases will be <br />assigned a severity level from one to four (defined below) if the issue is a defect. A defect is defined as an <br />item that does not function as designed. The source of truth for the design is the associated functional or <br />integration specification. <br />b. The standard System Innovators Defect severity levels are defined as follows: <br />i. Severity 1 – Blocking defect associated with a critical functionality preventing continuation of the <br />testing scenario; no workaround available <br />ii. Severity 2 – Defect associated with a critical functionality; a workaround is available <br />iii. Severity 3 – Defect associated with non-critical functionality <br />8. The Client will purchase B2 Test Cards from a compliant third-party for testing EMV terminals. This budgetary quote <br />does not include this purchase. <br />9. For the Zoo Ticketing Interface, it is the expectation that all work to be completed and billed by the selected vendor, <br />Centaman. Upon completion of said work, the intent is for the license ownership and subsequent annual <br />maintenance beyond the first year will transfer to the City of Santa Ana. <br />SOFTWARE LICENSES <br />Real time integration to Clariti Software System – Bi-Directional - Medium Complexity $20,000.00 <br />$20,000.00 <br />$40,000.00 <br />Real time integration to Civic Plus CivicRec Software System - Bi-Directional - Medium Complexity <br />Software License Subtotal <br />PROFESSIONAL SERVICES <br />Real time integration to Clariti Software System – Bi-Directional - Medium Complexity $ 55,200.00 <br />$ 55,200.00Real time integration to Civic Plus CivicRec Software System - Bi-Directional - Medium Complexity <br />Professional Services Subtotal $110,400.00 <br />*Peripheral Hardware quotation represents a single cashier workstation requirement. Actual workstation PC not included. <br />Peripheral Hardware Quantity Unit Cost Total Cost <br />$425.00(Option 1) PAX A80 Credit Card Terminal - Wired 1 $425.00 <br />(Option 2) PAX A920 Credit Card Terminal – Wireless 2.4 GHz <br />Receipt Printer – Epson TM-6000 <br />1 <br />1 <br />1 <br />1 <br />$560.00 <br />$848.00 <br />$268.00 <br />$620.00 <br />$560.00 <br />$848.00 <br />$268.00 <br />$620.00 <br />$0.00 <br />Cash Drawer - APG <br />OCR Scanner/Image Reader – Canon CR-L1 <br />Shipping, Handling and Taxes TBD <br />Peripheral Hardware Subtotal $2,161.00 <br />System Innovators <br />800.963.5000 • Fax: 904.645.8892 <br />9000 Southside Blvd <br />Jacksonville, FL 32256