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Item 08 - Santa Ana Zoo Ticketing Software System
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11/01/2022 Special and Regular
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Item 08 - Santa Ana Zoo Ticketing Software System
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4/3/2024 12:10:17 PM
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8/14/2023 10:39:49 AM
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City Clerk
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Agenda Packet
Agency
Clerk of the Council
Item #
8
Date
11/1/2022
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App-endix <br />ATTACHMENT I <br />SCOPE OF WORK <br />CITY OF * ANTA ANA <br />REQUEST FOR PROP A 4S <br />FOR <br />SANTA AAA ZOO T#muNG SYSTEMS <br />RF P NO,: 32-009 <br />tianta Ana Znn <br />The S.anla Arm Loo at Prentice Park's mission, is: Thiv ,Sr nim .-linu 7nm ihmrigh fun. t+dt%Lxrrjn!. -aad J'awning, <br />e1Jl`fN.J11 L•rt• fart ii-ifd jj and irild q+r ces. The 7 i5 owtecd and Dperated by the City orsama <br />Anaartel receives additional financial suppgrt From the zoo socicly. mend&or Santa Ana Zoo (FOSAZ), a private <br />501(c )3 non-1 a fir crttity. Thy Zoo i s open m 1#ic puhl is 10:00 A M to 5:00 P.M, seven plays a -Wrtk , and a++crages <br />170,00 visitorr, yearly. Average daily atlend;arwx r-artges ftam 4W to 1500. Largc a-ccnts mar mract over 2000 <br />VISHOML <br />Memberships aft offered for puithase. which allow uniimOrd 3cecs5 to the SAZ00 as wolI -as other amenitieg. <br />Educaticmat oppot unilt ies are ofli rcA ro schL-ol groups thr*ugFt rewrvations and cuslomers can cult various <br />locations For parties and c wen have a Zxm� man t v isle their event for an additional charge. <br />The ZDo weirks c ItAelly with the Friends Ut'rfic aorta Arta Zoo. FOSAZ runs the gift shop. the memberships, tkte <br />rides, birthday panics. al I cvnporat-c cvcnls, other facility rentals. and any spec-jal eve tis such as the Boy al the <br />Zoo and Sunscls at the Zoo, }till funds raised from the s.aEr of these items are control by FOSAZ. They also <br />collect and manage oil donations f om indiYidUal:s, cprpmti-un!j, gr4tnts, elc. Any and all revenue. Ullerascd From <br />Ihesr accivi4tes must he 5ep3r3ted fr-Um the City of Santa Ana funds that are generated frimi [icka 5aics <br />(admiSSi-OnsJAI JhC Zoo), <br />Projecr <br />Hroodly ut-cessihlG online Ockeling Rnd purchasing operability is rapidly be omIng a wo-Industry srandnrd_ 'fhc <br />Zoo seeks a ticketing system tf1a1 includes a l 10 r the f0J I -owl ng bah is cumporu rtis= <br />■ Tickeling <br />* Croup Educational (Schoolf Rt:scrwatiortti <br />Part. ar F.vcnt Rrsmntions <br />■ Mcmbe€ship Sales and Track i ng <br />■ Poi l of Sale (POS) for parchaso trf ridesr smaller mmlal5, ctc, <br />■ Cummer Rdaticm5liip Nlanttgcmwil <br />■ A•Tarkcting and Outreach 1U griicmte and track tfit rim <br />■ Reporting <br />Ticketing <br />The Zoo does nor currently havo the sy%rn capabiIitwto 5cl1 tickets online to 111C public. Tickets are sold only <br />on -Site, in-pmon. al llic t Act booth. The Zoo' & goal iS to A I-DIV c Muon rr+s ru purchase r ic:kcts on I i ric nor a given <br />day and lime. will~ tfie option to limit the number of Sur!%ts char mu Id purchaw a tick-t for any given timeslim- <br />of San" kLa R FP 22-000 <br />Pag* 12 <br />
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