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Item 08 - Santa Ana Zoo Ticketing Software System
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11/01/2022 Special and Regular
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Item 08 - Santa Ana Zoo Ticketing Software System
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4/3/2024 12:10:17 PM
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8/14/2023 10:39:49 AM
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City Clerk
Doc Type
Agenda Packet
Agency
Clerk of the Council
Item #
8
Date
11/1/2022
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Tlir Zoo wDu Id Aso I i kc to have 0a option far =-site kiosk for sal f--pur-chase_ <br />The cickoing 5ystcrn aap0ilitics should inclu& but not be Iimiteod to, all of the fujlowin.�_ <br />I- Allow the w up of daily, timed ticketing evenis (e.g.. Saturday, August 1, 10-1 1 am). <br />2_ Allow the ability to limit the total number orIickets that can be sold for any time -tine slut (e.g_. 15-G gtLc$s <br />tout for the Saturday, August I, 10-1 L.00ftffl ii,rie.Glut)_ <br />- Allow set up of single date events, as well as muh iple gate cvrnm, and rvenr : TICIS. <br />4, Ability to [dani i fy blackout dates, <br />5- Limit the number of tickets any guest can buy for oar day. <br />6- Allow far different ticket categories stwh as general admission, ch1Ldren, ch1kimn age rwD and krndcr. <br />set fors, mernbm etc., and establish sep mte pric ing fur each_ <br />7. Ability to def nt efl8ibilitw "uirerl ens For arry category of firAcI b - <br />S, AN I ity W set future reledams for LickeLs as well as cnd claicsAirms far the ticket purchase, <br />9, A I Low for promotional ter coupon c4yJes. <br />10. Allows customers to make puwhases w-Cchmit ereaLing an aCrnum, <br />11. AN 1 ity to inek the Zip code of the r icket purchaser_ <br />L 2, Abi lit} ILO rrsirii t Mors fr«m FnUltipie rrgi sumti*ns for rnu I tiple dates ofth,e same event or Wit h in Itle same <br />#grits_ For "ain p1e, i C wmrone purchases a f cs ideni Day t icket on august 2. they cannot bu % anLithcr <br />Rc5 idcnt day i icket for another August &W, <br />13, Allover ticketing confimistion aria email an&or texts_ <br />14. Ability to mnd email and text reminders prior to Their ticket date_ <br />15, SUppon the use of bar coding ar QR 4xAiog an nNoblit! Jevi s LO a]luw cuswmers to scarf lhcir tickets on - <br />site <br />15. Ability to support wal1list fe;aures for any Uivcn dare and rimcsiot. <br />17. Abil itjr to Iasi Ly eLwiarri wain ist r-rg'Arents i nto Tic kctha Idea. <br />18_ Suppun test notifications on -wai LIEU$. <br />1 4�. Cumpat ibi I i Ly acrqss Amman mobile dov aces, <br />20_ Al law flexibility in custotni7_i:ng lick -cm. including lagoL ticket date and times, ftte Prini. dIld rFthcr <br />information, <br />2 L , Abiliq to create and print cmtoiuer tickets of c ustorrmie.able size tlhaL eQuld be printed on NO card stock i f <br />desired vs. srendani 8 `fj by I I " paper 5 i7g. <br />22_ Ability to provide an itincrary or dewilyd receipt via email or hard copy. <br />23- Ability to intcgmtc with the Alvarado ED5 Foist High Seeries turnsEile sysiem <br />#ttt � .al�raradomf�,c�minradUcta�} sk) that when a cusiomerscans their tiekrL the cum 5tilc gpcns and <br />aLILAVS t]tiens aecdSS. <br />24_ AIID* ittms to be added an t* thr ticket purchase Such as strol le0wheelcha i rrscooter remials or ride ticks s_ <br />rccognizing Ifial rcvcnuc would n-Lvd Io be split beM%Lwrt tl ,e twu entirie5 (i.e.. City aFSxnta Arai and <br />FOSAZ). <br />C4 of Santa Am RFP Z2 <br />Ike 13 <br />
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