Item 14 - Security Guard Services at Various City Sites

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RFP 22-026 Armed & Unarmed Security Guard Services at Various City Facilities Page 16 passed a criminal background check prior to assignment to any City facility. (g) Training- Guards are required to have received training in First Aid and CPR, with current certification, as well as training in security and emergency procedures, crowd control, and public relations. First Aid and CPR training will be arranged for the guards by the Contractor at its own expense prior to assignment to any City facility. (h) Physical/Mental Qualifications- Guards assigned to work under this contract must be mentally alert and capable of exercising good judgment, implementing instructions and assimilating necessary specialized training. Medical examination of guards to assure their physical fitness shall be conducted at the Contractor’s expense, prior to the initial request for clearance and annually thereafter. (i) Performance- Substandard performance of any kind will not be allowed. The City reserves the right to refuse or reject any assigned guard, who, in the City’s belief, fails to meet the minimum requirements as set forth in this Contract. (j) Driver’s License- Guards must possess and carry in their possession while on duty a valid California Driver’s License issued by the CA Department of Motor Vehicles. (k) Probationary Period- New guards assigned to the City contract will be placed on a six-month probationary period during which time their skills will be assessed periodically by both Contractor and City staff. To ensure satisfactory completion of the probationary period, City staff, at his/her discretion, may require a written exam and/or oral review. 4. 24-Hour Communications Capability Contractor shall maintain a 24-hour communication center. Contractor shall be responsible for the proper operation and security of its pages, radios, cellular phones and chargers. 5. Uniforms and Equipment Contractor shall provide uniforms to employees who are assigned to work on the contract at no additional expense to those employees or the City. Uniforms shall include winter jackets and rain gear. Uniforms shall bear a patch identifying the Contractor. Uniforms are subject to City approval. Pictures of Contractor uniforms are to accompany Contractors RFP response. Uniforms shall consist of the following items, unless an exception is required, or approved in writing by City: (a) Trouser – Navy or Black; (b) Shirt/blouse –Gray or light blue; (c) Alternate Shirt – Black or White Polo (as requested and approved by City); (d) Belt – Solid Black, basket weave; (e) Tie – Solid Black (as needed); (f) Tie bar – Gold in color (as needed); (g) Socks – Solid Black or Navy Blue; (h) Shoes – Solid Black, leather, Military Type (low laced, plain toed oxfords, with smooth finish); (i) Shoulder patches, as required by California Business and Professions Code 7582.26(f), on both arms of uniform shirt/blouse and jacket; (j) Rain gear (as needed); (k) Name Tags;