Item 14 - Security Guard Services at Various City Sites

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RFP 22-026 Armed & Unarmed Security Guard Services at Various City Facilities Page 17 (l) Jacket, with appropriate shoulder patches, as appropriate to weather conditions – Navy or Black (as needed); and (m) Photo Identification Badge, with name, to be in the immediate possession of employee, and not visibly displayed while on duty. (n) Personal Protective Equipment (PPE) (as requested and approved by County), includes but is not limited to: cloth face coverings, surgical masks; goggles or face shields; and other PPE required by public health orders. 6. Supervision Supervision of assigned personnel shall be provided daily, 7 days a week, as assigned. The Supervisor shall be available to meet with City staff when requested. Supervisors shall conduct on-site inspections of assigned personnel at least twice per week. Supervisors shall have prior security experience, know and understand the operational aspect of the security business, be an appropriate role model, and have an ability to teach, guide and direct effectively. Supervisors shall employ measurable performance criteria in their evaluation of employees. It is desirable to have supervisors emerge from within the ranks of those assigned to the contract. This achieves continuity and assures the experienced security guards are at the forefront of protecting the City’s employees, clients and assets. City Hall, Main Library and the SARTC each require an on-site supervisor to manage the guards assigned to these locations. 7. Training Contractor shall provide the following training at no additional expense to the City. (a) Training of newly assigned guards: Contractor will be expected to provide up to eight (8) hours of training to newly assigned guards at the City facilities. At SARTC, three (3) full days of on-site training is required. (b) Training of substitute guards: Substitute guards shall be able to fill in and complete all duties of the regularly assigned guard, when needed. (c) Refresher training: Refresher training shall e provided upon request of the City. Refresher training shall be designed to ensure that all security guards are proficient at their duties. The refresher training shall address any issue brought to the Contractor’s attention by the City staff, who is requesting the refresher training. (d) Health and safety orders: Contractor shall provide safety training as required by the California Department of Industrial Relations and Cal-OSHA (California-Occupational Safety and Health Administration). 8. Registered Personnel Contractor shall keep records that ensure all assigned guards have received their training, registrations and permits as required by State and local authorities. Additionally, Contractor shall ensure that all guards timely renew their training, registrations and permits as required by State and local authorities. The City may inspect such documentation at any time upon request. 9. Post Orders (Duties) and Operating Procedures