Item 14 - Security Guard Services at Various City Sites

Home Browse Search

RFP 22-026 Armed & Unarmed Security Guard Services at Various City Facilities Page 26 i. Allow suspicious packages or objects to be left unattended at any time in the lobby of the building or near the post. In the event of a bomb threat, the security guard shall gather as much information as possible (such as time, names, location, statements from witnesses), and convey this information immediately to local authorities via 9-1-1, the Officer of the Day or first available supervisor, and the Facility Manager. If evacuation is ordered, the armed security guard(s) shall assist with the evacuation of all building occupants in an orderly and safe manner. (1) The armed security guard shall notify authorities of anything suspicious or out of place that has been observed. If a suspicious object is located, the security guard shall take the following additional precautions: (a) Do not touch, move, or disturb the object; (b) Do not use a pager, radio or cellular phone near the suspicious object, since these may detonate some explosive devices. Exercise caution and advise others not to use pagers, radios or cellular phones near the facility; (c) Get a detailed description of the object, including but not limited to the shape, size, height, width, color, and any visible markings; (d) Note the exact location of the object, including but not limited to floor number, room number, location within the room; (e) Cordon off the area and deny re-entry; and (f) If requested by the Facility Manager, another City manager, the 9-1-1 operator, and/or the local authorities, begin clearing all persons from the immediate vicinity in a safe and orderly manner. 4. Contractor Supervisor/Liaison: Contractor shall designate a permanent member(s) of its management staff, at no additional cost to the City, to act as a supervisor(s) or liaison officer(s) between designated City of Santa Ana personnel and the armed security guards. a. Contractor shall provide the name, telephone number, pager or cell phone number, facsimile number, email address and office address of the designated security supervisor(s) or liaison(s) to the City’s Facility Manager for the site location. b. Contractor shall provide updated information to the Department’s Facility Manager for all replacement security supervisors and/or liaisons for the duration of the contract.