Item 14 - Security Guard Services at Various City Sites

Home Browse Search

RFP 22-026 Armed & Unarmed Security Guard Services at Various City Facilities Page 31 (4) Fire Department activities on or near the City’s property; (5) Any incident involving a weapon, including incidents requiring the use or display of the security guard’s firearm other than normal visibly holstered status. 3. Other Reports: The Security Guard Company shall establish an account for the City of Santa Ana. The City shall receive a monthly statement for armed security services to include the following information: a. Itemization and summary of the amount due, date, location, department name and Purchase Order number; and b. All unpaid invoices, payments received, and credits issued for the location. The City of Santa Ana shall be responsible for paying all approved charges to its account. Contractor shall keep a daily attendance log for all armed security guards assigned to the City of Santa Ana along with a weekly summation of all hours worked, and must be able to provide this documentation upon request from the department. 4. Contractor shall maintain an internal self-correcting mechanism to minimize negligence of duty by the armed security guards assigned to the City of Santa Ana facilities. SITE SPECIFIC SCOPE OF SERVICES SANTA ANA REGIONAL TRANSPORTATION CENTER The Santa Ana Regional Transportation Center (SARTC) is located at 1000 East Santa Ana Boulevard, Santa Ana, CA 92701. The facility covers 6.75 acres and contains a 47,000-square-foot terminal, two surface parking lots with a total of 282 spaces, and one four-story parking structure with 423 spaces. A three-story pedestrian bridge takes travelers to the east train platform. A second pedestrian bridge connects the parking structure to the main facility. The terminal building is open from 5:00 AM to midnight daily. The parking structure is open to the public from 4:00 AM to midnight daily. The SARTC terminal building contains approximately 35,000 square feet of rental space, plus a five-story theme tower that includes small meeting/conference rooms on the 4th and 5th floors. Tenants include Amtrak, Greyhound Lines and office space is leased on the 2nd and 3rd floors. As a regional transportation hub and public services facility, various local, state, and federal authorities have law enforcement jurisdiction within the facility. The lead authority is the Santa Ana Police Department. The Orange and Los Angeles County Sheriffs, the California Highway Patrol, OCTA Police, Amtrak Police, and the Department of Homeland Security are amongst the other law enforcement agencies that hold jurisdiction. The SARTC is designated as a Homeland Security critical infrastructure locale.