Item 14 - Security Guard Services at Various City Sites

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RFP 22-026 Armed & Unarmed Security Guard Services at Various City Facilities Page 39 The property houses a variety of the City’s vehicle fleet, including street sweepers, large trucks, and standard sedans. The Yard serves as a fuel filling location for City vehicles and houses diesel and unleaded underground storage tanks, and CNG and hydrogen above-ground storage tanks. Security guard services are required per the shift and holiday coverage detailed in Section II below. The regular hours of operation at the corporate yard are Monday through Friday from 6:00 a.m. to 6:00 p.m. I. SCOPE The City’s objective is to provide the Yard with security guard service to monitor the security of personnel, equipment, buildings, and general property. The security guard will be posted at the guard station located at the Center Street entrance. The guard station is equipped with a closed-circuit TV and provides visual monitoring of the Yard area and allows monitoring of the entrance. The security guard shall perform the following: • Utilize an electronic device to conduct tour verification and incident reporting. • Observes the closed circuit TV monitoring of the Yard. • Closes the entrance gates on the property, between 5:00 p.m. and 5:30 p.m. on weekdays. • Opens the gates at 6 a.m. on weekdays. • Maintains a logbook noting the name of every individual who enters and leaves the property and notes the time. • Conducts a continuous observation of the Yard to maintain a secure and safe property. If any concerns arise during the guard shift, instructions are provided with contact numbers to the Santa Ana Police Department. • Under no circumstance is aggressive action required. • The security guard is required to call proper channels in the event of an unusual observation. • The Contractor will conduct unannounced supervisory inspections during shifts. The City reserves the option to increase or decrease the number of nightly or daily coverage, the hours of coverage, and the number of days per week requested with seven days written notification. Shift Coverage: 1 Security Guard 6am to 8pm Monday through Thursday 24 hour coverage effective Friday at 4pm through Monday at 6am Holiday Coverage: Regularly scheduled security guard coverage is required on these holidays. II. RESPONSIBILITY OF CONTRACTOR The Contractor is to provide one security guard in standard full uniform at the Guard Station located on the west side of the Corporate Yard. Provide a post management system that includes efficient mechanisms for tour verification, daily activity reports (DARs), and incident reporting (IR). PARKS, RECREATION AND COMMUNITY SERVICES AGENCY CITY PARKS, FACILITIES AND BIKE TRAILS I. Patrol Schedules a. On a daily basis, Contractor will assign Patrol Guards to the designated City of Santa Ana parks and/ or facilities per the approved schedule. The patrol will be seven days per week