Item 14 - Security Guard Services at Various City Sites

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RFP 22-026 Armed & Unarmed Security Guard Services at Various City Facilities Page 38 • Enforce the facility’s unattended baggage policy and follow appropriate procedures. • Lock down or open the facility at designated times. This will include main building, parking structure and pedestrian bridge accesses. • Report to SARTC management any light outages, improperly working doors and/or locks, building leaks or leaks of any kind, any abnormality in function of mechanical, electrical or plumbing systems, graffiti locations, suspected or observed theft or vandalism. • Raise and lower flags at dawn and dusk. • Check in and check out all contract personnel and provide access to service areas as necessary. • Provide authorized personnel access to secured sites • Be familiar and able to enforce the SARTC Emergency Action Plan and Evacuation Procedures. • Maintain a log of all lost and unattended items. • Conduct monthly check of fire extinguishers. • In Property Manager’s absence will receive and turn over bike locker and photography applications. • Provide tenants access to secured conference rooms. • Ensure conference rooms are secured after use. Shift Coverage: Minimum of two guards for 24/7 security guard coverage On-site supervisor Monday through Friday Holiday Coverage: Regularly scheduled security guard coverage is required. II. RESPONSIBILITY OF CONTRACTOR The Contractor will provide services for 24 hour security coverage at this location. A guard must be present at all times and this facility must never be left unattended. Provide a post management system that includes efficient mechanisms for tour verification, daily activity reports (DARs), and incident reporting (IR). This system must be complete with a reliable computer equipped with Internet access, Microsoft Office, a printer, downloader, and any other equipment needed in leading and monitoring the security needs of the facility. Each security guard shall be equipped with cellular phone and all other telecommunications or electronic equipment necessary for all security officers while on duty. Desirable to have equipment to allow for real time reporting and tour verifications. Provide internal transportation equipment, if any, such as scooters, segways, bicycle, vehicles etc. Provide all document and stationary supplies needed for the successful running of this post. This means adequate supplies of forms, ink cartridges for printer, printer paper, all pertinent forms, pens, writing pads, etc. THE CITY WILL NOT PROVIDE SUPPLIES. THE SANTA ANA CORPORATE YARD The Santa Ana Corporate Yard (Yard) is located at 215 South Center Street, Santa Ana, CA 92703. The Yard covers 12 acres between First Street on the north, Daisy Avenue on the east, Chestnut Avenue on the south and Center Street on the west. The property includes administrative office buildings, a central stores warehouse, a fleet and facility maintenance two-story garage, and a single-story vehicle parking structure backed up to Chestnut Avenue. The entire property is walled with three security gate entrances.