Item 19 - Approve Agreements for 2023 Employee Benefits

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Licensed Private Investigators Participants have access to consultation services provided by our Licensed Private Investigators. If a participant experiences an identity theft event, one of our investigators will walk them through their issues with one-on-one advice tailored to the specific situation. Participants will have access to an assigned and dedicated investigator throughoutthe restoration process. All Licensed Private Investigators are licensed in the state of Oklahoma. Our investigators' credentials include: • Fair Credit Reporting Act (FCRA) Certified • Certified IdentityTheft Risk Management Specialist (CITRMS) • Certified Credit Scoring Specialist(CCSS) • Certified Credit Report Reviewer (CCRR) Full -Service Restoration If an identity theft event does occur, our licensed Private Investigators will do whatever it takes for as long as it takes to restore a participant's identity to its pre -theft status. The investigator will worknn a participant's behalf to resolve the issue by working with the appropriategovernment agencies, financial institutions, credit bureaus and collection agencies. No other company offers this high level of professional service. With IDShield's family plan the participant's, the participant's spouse'sor the participant's domestic partner's dependent children and adult parent dependents are eligible for consultation and restoration services. Monitoring and Detection Services Auto -Monitoring IDShield's auto -monitoring provides participants with monitoring services directly on the effective date of the plan. Using the participant's ful I or partial Social Security Number (SSN), name, address and date of birth provided attime of enrollment, the participant's identity is automatically monitored. During account activation, participants areencouraged to provide further information to enable the full monitoring services the plan provides. To activate their account, participants will be asked two questions about their credit history to successfully authenticate their account and confirm theiridentity. The following services are available for auto -monitoring: • Credit Monitoring • Dark Web and Internet Monitoring • Court Records Monitoring • Public Records Monitoring • Address Change Monitoring Only the named participant is subject to auto monitoring. Spouse and dependent child monitoring will requireseparate set-up by accessing the participant portal. Dark Web and Internet Monitoring Billions of records are for sale on the dark web, so real-t:..me monitoring is vital. IDShield's dark web and internet monitoring provides extensive scans of online sources for identity data and sends participants real-time alerts if their PII is found. IDShield reviews thousands of websites and data points across the dark web to see if participant information has beenexposed.