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<br /> <br /> <br /> <br />21 21 <br />PROGRAM DESIGN RECOMMENDATIONS <br />Based on our analysis of the Sample Jurisdictions, RSG developed several recommendations for the <br />City to consider in designing its RSO and JCEO long-term implementation program. The following <br />details RSG’s program design recommendations: <br /> <br />1. Create a Rental Housing Board: A Rental Housing Board should be assembled to preside <br />over hearings and appeals, monitor compliance with the ordinances through differing methods, <br />and make recommendations for pertinent changes to the regulations regarding the <br />ordinance(s). The Board will guide staff in the long-term implementation of the program. <br /> <br />2. Create a Rental Registry: A rental registry is a critical component of administering an RSO <br />and JCEO program. Landlords, tenants and the City need to know which units are rent- <br />stabilized units. The City should seek assistance from a qualified consultant experienced in the <br />development of a rental registry to create a registry for the City. <br /> <br />3. Adopt a Rental Registry Fee: A rental registry fee is necessary to offset and ultimately cover <br />the cost of the programs, including maintaining the registry, program administration, and <br />compliance activities. This fee is intended to ensure that the program is completely cost-neutral <br />to the City. <br /> <br />4. Develop a Work Plan: The City must develop a work plan based on the division of work to be <br />undertaken by the City, needed resources, and a budget. <br /> <br />5. Conduct a Fee Study Based on the Work Plan and Staffing Needs: The City should <br />complete a fee study establishing a rental registry fee amount and petition fees. A fee study will <br />take into account the number of units that may be included in the rental registry and determine <br />the fees required to fully recover costs of all budgeted operations (e.g. 100% cost recovery). <br /> <br />6. Expand Compliance Activities: As part of the work plan, the City should identify how the <br />RSO and JCEO programs will be monitored for compliance. <br /> <br />7. Create a Landlord Capital Improvement Petition and Tenant Petition: A separate capital <br />improvement petition incentivizes landlords to upkeep their property knowing they can pass <br />through some of these costs to their tenants. A tenant petition gives tenants an administrative <br />tool to address excess rent based on conditions of the rental unit, reduction in services, issues <br />of habitability, and landlord violations of the ordinance outside of the legal system. <br /> <br />8. Establish Petition Fees and a Petition Review Process: The petition fees would be separate <br />from the rental registry fee and recover staff costs for the review of petitions. The petition review <br />process will determine the most efficient use of time and budget for petitions as part of the work <br />plan. <br /> <br />9. Create a Mediation Process: Mediation provides the opportunity for landlord and tenant <br />issues to be resolved prior to court action and is facilitated by a neutral person or persons that