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<br /> <br /> <br /> <br />20 20 <br />Other Notable Program Design Recommendations <br />RSG has identified other notable considerations such as relocation payments for tenants, “banking” <br />restrictions for rent increases, and establishing a mediation process. As it relates to banking and <br />relocation, RSG is not recommending any amendments to the Ordinances due to the complexity of the <br />issue and the potential negative impact to tenants. Specifically, banking can cause excessive rent <br />increases, which may be harmful to tenants. Additionally, relocation regulations are already specified in <br />the City’s JCEO wherein the City’s current ordinance states that if evicting a tenant for no-fault just <br />cause termination, the landlord must provide three (3) months of relocation assistance or waive the <br />payment of rent for the last three (3) months of the tenants’ tenancy. Among other notable program <br />design recommendations, a mediation process is the final consideration. <br /> <br />9. Create a Mediation Process – California Evidence Code §§1115-1128 defines “mediation” as <br />“a process in which a neutral person or persons facilitate communication between the disputants <br />to assist them in reaching a mutually acceptable agreement.” Mediation differs from the <br />conventional adversarial legal process by focusing on mutual agreement instead of trying to fight <br />and argue against the other party in court. The City should develop a mediation program with <br />contracted mediators to address landlord and tenant disputes that involve unresolved disputes, <br />not landlord violations. Mediation can settle disputes without the need for a legal hearing. <br /> <br />Some advantages to mediation include: <br />a. Mediation generally lasts a shorter amount of time than a trial; <br />b. Mediation can be confidential such that nothing that is said during mediation can be used <br />in court if mediation fails; and <br />c. Mediation is generally more cost-effective and reduces the number of hearings. <br /> <br />Mediation programs have been successful in a few of the Sample Jurisdictions. For example, <br />the City of Santa Monica provides voluntary mediation for rent decrease petitions, excess rent <br />complaints, and other matters not raised by a petition. Mediation was successful during their <br />fiscal year 2021 in which 61% of decrease petitions, 92% of construction petitions, and 92% of <br />excess rent complaints were mediated and fully or partially resolved. <br /> <br />Separate from mediation, Sample Jurisdictions also stressed the importance of having low or <br />no-cost legal services to refer landlords and tenants to help maintain equity. Sample <br />Jurisdictions provide guidance regarding legal issues through housing counseling, but not legal <br />advice. Therefore, Sample Jurisdictions rely on local legal organizations to refer tenants and <br />landlords. Generally, the Jurisdictions contract with the organizations to ensure access. The <br />funding for the contracts is provided from the Jurisdiction outside of the rental registry fee. Many <br />organizations only provide services for tenants; therefore using the rental registry fee that is <br />provided by landlords is not equitable. Other Sample Jurisdictions have self-help lines that <br />provide services to tenants and landlords, but this is still funded outside of the rental registry <br />fee. The City should continue coordinating with local legal organizations that provide services to <br />landlords and/or tenants to understand the impact of the ordinances on their organization, <br />identify areas of need for additional funding, and gather information to determine if additional <br />City resources are needed for local tenant and landlord legal providers.