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Item 33 - Agreement with Axon Enterprise, Inc. for Body-Worn Camera Services
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Item 33 - Agreement with Axon Enterprise, Inc. for Body-Worn Camera Services
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Agency
Clerk of the Council
Item #
33
Date
6/21/2022
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Master Services and Purchasing Agreement for Agency <br /> Title: Master Services and Purchasing Agreement for Agency <br /> Department: Legal <br /> Version: 14.0 <br /> Release Date: 3/10/2022 Page 17 of 23 <br />Axon Auto-Tagging Appendix <br />If Auto-Tagging is included on the Quote, this Appendix applies. <br />1. Scope. Axon Auto-Tagging consists of the development of a module to allow Axon Evidence to interact with Agency’s <br />Computer-Aided Dispatch (“CAD”) or Records Management Systems (“RMS”). This allows end users to auto- <br />populate Axon video meta-data with a case ID, category, and location-based on data maintained in Agency’s CAD or <br />RMS. <br />2. Support. For thirty (30) days after completing Auto-Tagging Services, Axon will provide up to five (5) hours of remote <br />support at no additional charge. Axon will provide free support due to a change in Axon Evidence, so long as long <br />as Agency maintains an Axon Evidence and Auto-Tagging subscription. Axon will not provide support if a change <br />is required because Agency changes its CAD or RMS. <br />3. Changes. Axon is only responsible to perform the Services in this Appendix. Any additional Services are out of <br />scope. The Parties must document scope changes in a written and signed change order. Changes may require <br />an equitable adjustment in fees or schedule. <br />4. Agency Responsibilities. Axon’s performance of Auto-Tagging Services requires Agency to: <br />4.1. Make available relevant systems, including Agency’s current CAD or RMS, for assessment by Axon <br />(including remote access if possible); <br />4.2. Make required modifications, upgrades or alterations to Agency’s hardware, facilities, systems and <br />networks related to Axon’s performance of Auto-Tagging Services; <br />4.3. Provide access to the premises where Axon is performing Auto-Tagging Services, subject to Agency <br />safety and security restrictions, and allow Axon to enter and exit the premises with laptops and materials <br />needed to perform Auto-Tagging Services; <br />4.4. Provide all infrastructure and software information (TCP/IP addresses, node names, network <br />configuration) necessary for Axon to provide Auto-Tagging Services; <br />4.5. Promptly install and implement any software updates provided by Axon; <br />4.6. Ensure that all appropriate data backups are performed; <br />4.7. Provide assistance, participation, and approvals in testing Auto-Tagging Services; <br />4.8. Provide Axon with remote access to Agency’s Axon Evidence account when required; <br />4.9. Notify Axon of any network or machine maintenance that may impact the performance of the module at <br />Agency; and <br />4.10. Ensure reasonable availability of knowledgeable staff and personnel to provide timely, accurate, complete, <br />and up-to-date documentation and information to Axon. <br />5. Access to Systems. Agency authorizes Axon to access Agency’s relevant computers, network systems, and <br />CAD or RMS solely for performing Auto-Tagging Services. Axon will work diligently to identify as soon as <br />reasonably practicable resources and information Axon expects to use and will provide an initial list to Agency. <br />Agency is responsible for and assumes the risk of any problems, delays, losses, claims, or expenses resulting <br />from the content, accuracy, completeness, and consistency of all data, materials, and information supplied by <br />Agency. <br />DocuSign Envelope ID: D7E89A7A-576D-4303-B1C0-8ACFA76A9E40
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