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Human Resources Department <br />www.santa-ana.org/departments/human-resources/ <br />Item # 24 <br />City of Santa Ana <br />20 Civic Center Plaza, Santa Ana, CA 92701 <br />Staff Report <br />May 17, 2022 <br />TOPIC: Approve Agreement for Learning Management System <br />AGENDA TITLE: <br />Approve Agreement for a Learning Management System with Meridian Knowledge <br />Systems, LLC (General and Non -General Fund) <br />RECOMMENDED ACTION <br />Authorize the City Manager to execute an Agreement with Meridian Knowledge Solutions, <br />LLC, to provide an annual subscription for a Learning Management System ("LMS") with <br />an additional add -on with OpenSesame Plus 100 for web -based training content, for a <br />three-year term from May 17, 2022 through June 30, 2025, with the option of two one- <br />year extensions, in an amount not to exceed $311,7788, subject to non -substantive <br />changes approved by the City Manager and City Attorney. <br />DISCUSSION <br />In order to meet the needs of an effective and evolving workplace, the Human Resources <br />Department ("HRD") budgeted funds for the implementation and development of a <br />citywide organizational development and training ("OD&T") program. The Human <br />Resources Department OD&T program will provide city employees with targeted, in- <br />house training and development opportunities. These opportunities enhance employees' <br />abilities to meet their position competencies, develop necessary skills to grow within the <br />organization, and provide organizational skills necessary to fulfill work responsibilities and <br />individual departments' goals and objectives. <br />To efficiently support a citywide training program, the Human Resources Department has <br />a need for an LMS. This system will assist HRD staff to manage internal course <br />registrations, provide live and online training, and track employee certification(s). It will <br />also assist supervisors in planning for development opportunities and provide on -demand <br />training in many categories ranging from required safety training to mentoring and <br />supervision. <br />Following City policies and procedures, a Request for Proposals (RFP) for an LMS was <br />developed and posted for four weeks (January 3, 2022 through January 28, 2022). The <br />RFP identified mandatory and desirable requirements such as, but not limited to: <br />administrator, user, and system capabilities; pricing; implementation schedule; training <br />