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2. SCOPE OF SERVICES & SCHEDULE <br />In providing goodwill loss appraisal services, DDA proposes the following work process for <br />each appraisal assignment: <br />o Meet with project team to gain an understanding of the project and potential <br />construction and acquisition impacts; <br />o Provide preliminary estimates of goodwill for budgetary purposes; <br />o Inspect each business facility; <br />o Interview each business owner and management to determine history of operations <br />and relocation needs; <br />o Review each business' historical financial statements, tax returns and lease <br />agreements; <br />o Review all parcel appraisal reports and coordinate with real estate and fixtures and <br />equipment appraisers to avoid duplication of compensation; <br />o Coordinate with agency staff and legal counsel to discuss strategy and approach; <br />o Coordinate with relocation agents to determine relocation options, feasibility of <br />relocation, mitigation issues and to avoid duplication of compensation; <br />o Perform market research to determine each business' marketability and external <br />influences; <br />o Implement valuation methodology, including market based and income based <br />approaches, to determine business' goodwill value in the before condition; <br />o Inspect potential or actual relocation site(s); <br />o Review all relevant and available documentation from relocation sites, including <br />leases, financial statements and unreimbursed capital expenditures; <br />o Implement valuation methodology to determine the loss of goodwill suffered by each <br />business, including giving consideration to betterment, if any; <br />o Attend pre -submittal conferences with city staff, as requested; <br />o Make presentations to city staff, as needed; <br />o Prepare narrative appraisal reports for settlement negotiations or declaration of <br />values for court submittal; and <br />o Provide support in negotiations and litigation (as needed). <br />7 of 8 <br />RESPONSE TO THE CITY OF SANTA ANA'S RFP FOR ON -CALL RIGHT OF WAY SPECIALTY SERVICES nk <br />