Item 16 - Agreement Amendment with Pitney Bowes Presort Services, LLC for mail processing services

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SOW #1 - SCHEDULE 5.0 MOVE -UPDATE REOUIREMENT 5.1 Move -Update Option. Client will complete a Certification of Move Update Compliance form as may be reasonably requested by PBPS from time to time in order to confirm the Move Update Option selected by Client on a job by job basis. Client's selections include the following move -update option(s): Indicate the selected option for Move Update Solution by placing an "X" in each column under the mail category type indicated. Option First Class First Class First Class Letter Mail Postcard Mail Flat Mail Not Applicable X X A USPS approved Move Update Solution provided and X utilized by Client on all Client mail of this type PBPS Move Update Solution (an MLOCR-based software application such as Siemens UMove®) provided by PBPS on all Client mail of this type A USPS approved Move Update Solution provided and utilized by Client on all Client mail of this type, except for designated jobs within the mail type as agreed by the parties on which PBPS shall utilize the PBPS Move Update Solution The USPS uses a census method of testing to determine if a mail owner's addresses are being updated as required by USPS Move Update Compliance regulations. Mailpiece compliance is measured per calendar month and results are reported on the USPS Mailer Scorecard. Mailer Scorecards are available for individual mail owners and for PBPS, the mail presenter. The LISPS will assess penalties or postage assessments against PBPS as the eDoc submitter associated with the mailing if the total Move Update failures submitted by PBPS per operating center under its USPS Customer Registration ID (CRID) is over the USPS established threshold for the month. If Client has its own USPS Mailer ID (MID), Client agrees that it will monitor its own failure rate for performance on the USPS Mailer Scorecard by the MID/CRID, which can be accessed through the USPS Business Customer Gateway. The parties will cooperate to identify and resolve failures involving Client's mail if either party has reasonable concerns about meeting the Mailer Scorecard threshold requirements. The parties shall also cooperate to promptly appeal any penalty or assessment by the USPS if there are reasonable grounds to advocate an appeal. 5.1.1 As to each job(s) for which Client elects to rely on its own application of a USPS Move Update Solution, Client will reimburse PBPS for any penalties or postage assessments imposed by the USPS against PBPS due to, or caused in part by, Client's mailpiece Move Update failures which exceed the Mailer Scorecard threshold, based upon PBPS's calculation of Client's pro-rata portion of such penalty or assessment for that month. 5.1.2 As to each job(s) for which Client elects the PBPS Move Update Solution applied by PBPS, Client will not be charged for such Move Update penalties or postage assessments imposed by the USPS against PBPS, on mailpieces processed by PBPS under those jobs even if the Move Update failures on those jobs exceed the Mailer Scorecard threshold. 5.2 Physical Requirements for PBPS Move Update Solution: PBPS can only spray barcodes on mail pieces that are non -glossy with a sufficient clear zone in the lower right quadrant. Client will be required to use another approved Move Update method for non -conforming mail pieces. 5.3 PBPS Move Update Solution - Fee: Client shall pay the following Application Fee per each piece of mail scanned using the PBPS Move Update Solution: Mail Tvoe Application Fee Per Piece Letters $N/A Page 7 of 7 Proprietary and Confidential Information PBPS Contract Management — Jan 2021