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Item 13 - Santa Ana Stadium Synthetic Turf Replacement Project
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02/15/2022 Regular
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Item 13 - Santa Ana Stadium Synthetic Turf Replacement Project
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4/3/2024 4:29:45 PM
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City Clerk
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Agenda Packet
Agency
Clerk of the Council
Item #
13
Date
2/15/2022
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Response <br />Yes. <br />• Are there any geographic regions of the United States for which you cannot provide a <br />certified technician to perform warranty repairs? How will NJPA Members in these <br />regions be provided service for warranty repair? <br />Response <br />No, there are not any geographic regions of the US that FieldTurf cannot provide <br />a certified technician to perform warranty work. Please see our Customer Service <br />Representative Region map below to see that the entire US is covered. <br />Customer Service Regions <br />(Jan wry 20161, <br />Fc <br />AB 5K MB <br />ON <br />NF <br />Lisa Kerwin <br />M Janet Lamarche <br />■ TBD <br />■I Tara Beach <br />M Tyler Fitzsimons <br />Tracy Gonsalves <br />• Will you cover warranty service for items made by other manufacturers that are part of <br />your proposal, or are these warranties issues typically passed on to the original equipment <br />manufacturer? <br />Response <br />
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