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(2) <br />CITY OF SANTA ANA <br />3. The user interface includes payment information as well as parking citation specific <br />information. It will include the fields listed below, including the validations for each field. <br />Ticket Information: <br />• Citation number - all City tickets begin with "PC" and have a unique 6 digit <br />identifier that follows. <br />• Date - the date the citation was issued <br />• Amount - the amount of the parking ticket. <br />Vehicle: <br />• Vehicle License number <br />• State (state of vehicle's license plate) - in two letter format. <br />Contact Information: <br />• Name <br />• Address <br />• Phone - should include an input mask or validation that does not allow users to <br />enter an invalid number. <br />Payment Information: <br />• Credit Card Type - Choices are VISA or MasterCard. <br />• Credit Card number <br />• Expiration Date <br />• Name on Card <br />4. Be able to develop a custom interface with City payment system, iNovah, to provide <br />for the ability of City cashiers to accept payment of parking citations, process refunds <br />and to process NSFs. <br />B. CITATION PROCESSING SERVICES <br />Data Entry from Handwritten Citations. <br />a. Receive and date stamp weekly batches of all handwritten citations sent by City; <br />b. Enter citation information into the database; <br />c. Batch, record, and verify receipt of all manual citations within two (2) business <br />days; <br />d. Edit capability to correct dates, duplicate citations, violation codes and fine <br />amounts; <br />e. System for filing/storing citations in easily retrievable format for a minimum of <br />two (2) years and then dispose in accordance with City direction. <br />2. Automated Transfer and Upload of citations issued by the mobile computing device. <br />a. Loading of batch files immediately upon transfer; <br />b. Edit capability to correct dates, duplicate citations, violation codes, and fine <br />amounts; <br />c. System to promptly notify City regarding citations unable to be entered for any <br />reason (no violation code, unreadable license, etc.) <br />RFP No. 21-128 AUTOMATED PARKING CITATION AND PROCESSING SERVICES Page 17 of 31 <br />