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Data Ticket, Inc. City of Santa Ana <br />Irvine, CA RFP NO. 21-128 <br />O: 949 752-6937; O: 949 428-7240 Automated Parking Citation and Processing Services <br />• The anticipated costs for the city to issue refunds to individuals is expected to be <br />$24,000 per year. These funds are furnished by the city to Data Ticket to replenish the <br />city's refund account. <br />Deliquency Collections Program 20% of amount collected <br />• Delinquent collections include sending an additional three notices per citation, handling <br />all customer service and processing all payments. The estimated cost of the program is <br />$151,375 (20%) per year based on $756,877 in collections in the prior year. <br />Parking Citation Payment Plan Processing (non -indigent) $12.00 per transaction <br />• An administrative fee will be assessed to Patrons who wish to participate in a payment <br />plan <br />• The administrative fee will be added to the Agency's invoice and once the 1 st payment <br />plan installment is paid by the Patron, the administrative fee will be reimbursed to the <br />Agency <br />• This fee will cover the cost of the payment plan initiation, and the cost of a confirmation <br />letter that is sent to the Patron confirming the details of the payment plan <br />• The Agency will have the ability to determine whether Payment Plans are accepted and <br />if so, what the parameters for payment will be <br />Payment Plan Administration (AB 503 — indigent) $6.00 per transaction <br />• Acceptance and scanning of Indigent payment plan requests <br />• Approval/Denial by Data Ticket <br />• Inclusive of the approval/denial letter <br />Credit Card Chargeback Processing $30.00 per transaction <br />• If a chargeback occurs, a fee will be charged to the Patron for the processing of the <br />chargeback <br />• No fee will be charged to the Agency <br />Postal Rate Increase Offset — If postal rates increase during the term of the agreement, <br />fees to DTI shall be raised immediately to offset the effect of the actual postal rate <br />increase. <br />DETAILED ANDROID PRICING <br />3 Year Lease Price <br />Samsung Galaxy A52+ & New 3" Printer $39.00 per unit per month <br />m <br />Purchase Price <br />Samsung Galaxy A52+ & 3" Printer $1,277.00 per unit <br />The city states it would like to proceed with the existing printers utilized by the city. <br />If so, we have provided Lease and Purchase prices below for the handheld ticket <br />writers only below. <br />