Item 19 - Utility Billing Software Upgrade Program Management

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Second Amendment to Agreement with E Source January 18, 2022 Page 2 2 3 7 9 In anticipation of this project, PWA has been securing grant funding, identifying meter operations goals and objectives, along with business process update requirements and public communication outreach plans in preparation for the AMI deployment. To date, the City has been awarded a $4 million grant from the State of California Natural Resources Agency and $1.5 million in grant funds from the Federal Bureau of Reclamation for the AMI project. The total AMI project cost is estimated to be $29.7 million and the balance not covered by grant funds will be paid for using water enterprise capital improvement funds. Staff continues to seek additional grant funds to further reduce the net cost impact to our ratepayers. On May 7, 2019, at the conclusion of a competitive bid process, the City Council approved an award to E Source Companies, LLC (formerly known as Utiliworks Consulting, LLC) to provide planning and implementation services for the AMI project. E Source Companies, LLC (“E Source”) has been performing exceptionally well in the preparation of AMI requirements, business process reengineering and Request for Proposal preparation. Therefore, staff recommends the approval of a Second Amendment to Agreement with E Source to continue their utility billing software upgrade project management services. Thorough data conversion, testing, and training in a phased, controlled deployment ensures a successful transition to better automation and service management within billing services and PWA. E Source is also providing project management services for the AMI installation. Delays due to the COVID-19 pandemic and supply chain impacts have caused the remaining activities to be extended beyond the original projected completion date. Therefore, staff recommends the approval of a Second Amendment to Agreement with E Source for utility billing software upgrade program management. ENVIRONMENTAL IMPACT There is no environmental impact associated with this action. FISCAL IMPACT Funds for this agreement are budgeted and available for expenditure as follows: FY Accounting Unit - Account No. Fund Description Accounting Unit - Accounting No. Description Contracted Amount Annual Rate Increase (Contingency) Maximum Amount 2021- 22 06617647- 66301 Acquisition & Construction Water Utility Capital Projects - Water Capital Projects $41,760 $4,176 $45,936