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Customer Property- Property owned by the customer and provided for use in meeting the requirements of <br />the contract, Customer property can include intellectual property. <br />Calibration A set of operations that establish, under specified conditions, the relationship between the <br />values of quantities indicated by measuring instrument or measuring system and the corresponding values <br />realized by standards. <br />Accuracy The closeness of agreement between a test result and the accepted reference value <br />Precision is a measure of the repeatability of a measuring system <br />Calibration Interval or Frequency The period of time or series of measurements during which calibration <br />can be expected to remain stable within specified and documented limits. <br />Calibration Service Provider An external organization demonstrating appropriate technical scope and <br />competency of calibration by accreditation to ISO 1 IEC 17025 through authorized signatories of an <br />international accreditation body. <br />Measuring and Test Equipment All devices used to gauge, measure, test, inspect, or otherwise determine <br />compliance with prescribed technical requirements. <br />Management review the overall purpose of a management review is to evaluate the suitability, adequacy, <br />and effectiveness of an organization's quality management system, and to look for improvement <br />opportunities. Management reviews are also used to identify and assess opportunities to change an <br />organization's quality policy and quality objectives, to address resource needs, and to look for opportunities <br />to improve its products. <br />KPI A key performance indicator (KPI) is a metric or measure. KPIs are used to quantify and evaluate <br />organizational success. <br />Special Process The process, which the resulting output cannot be verified by subsequent monitoring or <br />measurement and, therefore, deficiencies become apparent only after the product is in use. <br />Product identification Knowing the identity of (yours or customer supplied) product from - incoming <br />receipt of materials; raw material storage; use in production; work in progress; finished product storage; and <br />delivery of product to the customer. Product identification can be controlled using physical and electronic <br />methods. <br />Product status Knowing the quality status (good or bad) of materials and product through each of the above <br />stages. Product status can be controlled using physical and electronic methods. <br />Unique Product Identification Production Order Number assigned to every job, a.k.a. Job Number <br />Asset Register A list of all the Assets in a workplace, together with information about those assets, such as <br />manufacturer, vendor, make, model, specifications etc. CMS>As,sets <br />Machine Breakdown A specific type of failure, where an item of plant or equipment is completely unable <br />to function. <br />