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Powers Bros. Machine Inc. <br />Quality Commitment <br />Powers Bro's Machine Inc. is committed to providing quality products on time that meet or <br />exceed customer's expectations for product quality and performance by: <br />• On -Time Delivery: a commitment to delivering material and services on or before <br />promised time <br />• Timely Response: a commitment to consistent timely response to all service requests. <br />• Quality As Specified: a commitment to provide products and/or service meeting or <br />exceeding the specification at your quoted price. <br />• Quality Control- a commitment to use methods to procedures to assure quality control of <br />service, material, and invoicing. <br />• Customer Satisfaction: a commitment to resolve customer concerns regarding the quality <br />service or material supplied. <br />Powers Bro's Machine Inc. will ensure success through the. adherence to an effective quality <br />management system (attached with E-bid) based on continual improvement and customer <br />satisfaction. <br />Casey Powers <br />Secretary/Treasurer <br />Powers Bro's Machine, Inc. <br />(323)728-2010 <br />8100 SIauson Ave. <br />Montebello, CA 90640 <br />Case c,PowersBros.com <br />www.powersbros.com <br />